I booked this hotel following a great review by Conde Nast. We drove to the front door and were ignored by the doorman who continued his conversation with a friend. He eventually ambled over without any enthusiasm or polite greeting. The check in staff were much more pleasant but when we went to access the elevator, the bell boy, with our cases on his cart, stood by watching us struggle to press the call button with our arms full of hand luggage. The carpets in the entrance hall and elevator are grubby and the glass on the door into the much vaunted Cruise Bar was smeared. So far, so poor. Aren't first impressions so important?
Ok the room, clean. The good sized king bed had only three pillows and one of the sheets had a tear in it. The bathroom, clean. The plug in one sink was stuck requiring it to be accessed from underneath to empty. The shower, attractive glass stall, could only be turned on by standing in front which of course meant you got wet. The head was angled so that unless the door was closed the water spilled on to the floor. The hand held shower over the bath leaked on to the floor whilst the bath was filling unless it was placed in the bath.
All of this was irritating but we were only staying one night. I thought that I would mention these glitches when we checked out. Of course the front desk staff would ask if we had enjoyed our stay. They didn't which is why I am committing my findings to this review. To cap it all, the doorman as we left was so elderly, although charming, that my husband felt obliged to stow our bags in the trunk.
PS Don't bother with breakfast
- Also Known As:
- Oxford Hotel Denver
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