My husband and I live in Denver, and had the opportunity for 24 hours on our own while family members watched our kids, so we decided to try out the Ritz. Generally speaking, we try to stay at Four Seasons when looking for a luxury experience, but of course that's not an option in Denver.
This Ritz actually surprised us - it's much more Four Seasons-like than the other Ritzes I have been to. Very contemporary and more understated than the typical Ritz.
Valet was friendly and prompt, no problems there. Valet was $25 overnight, but it's a Ritz and it's downtown, what do you expect? (As a side note, if you go there to use the spa, valet parking is free.) We were offered bell services but didn't need any assistance since we had one tiny suitcase between the two of us.
Front desk staff were very professional and friendly, very easy check-in process.
The rooms are huge with unique and beautiful hardwood entry. Beds were comfortable with very nice linens. Flat screen HDTV I think was 32". There was an espresso maker in the room - we didn't use it but what a nice touch! The view was of another building - the location of the hotel isn't great for mountain views and I was told that the only rooms with mountain views are the suites. I see the mountains every day so I didn't care much, but it's too bad that out of town visitors won't get a nice Colorado view.
Bathroom was very nice, separate shower and large tub, double sinks and separate water closet. Shaving mirror in the shower was nice for my husband, and water pressure was fine. Frette towels were terrific and the toiletries smelled great. I loved that they had a full sized Ionic hairdryer in the room.
I have to admit I am a bit perplexed by the location. The hotel used to be an Embassy Suites so I can see the appeal of renovating an existing building, but I can't say I'd expect to see a Ritz directly across the street from the Greyhound station. While the location is pretty good in terms of being a short walk to many attractions, restaurants, etc., you're still stepping over a lot of homeless people and the bus station and immediate area is a bit sketchy, particularly at night.
We ate both dinner and breakfast at Elway's - the only restaurant on site. (Though there are many others close by.) We weren't terribly impressed with the dinner. The food all seemed to be overseasoned and the tuna appetizer we ordered was just OK - lacking in imagination. Our steaks were both overcooked. The manager came over (we didn't really complain, just asked that our steaks be redone) to apologize and comped our entire meal other than drinks. It wasn't awful - I'd give it another try if Denver didn't have so many other choices for a steak dinner - Morton's, Sullivan's and Capital Grille are all superior choices and all reasonably close. We had dessert via room service - a warm brownie with ice cream, and it was delicious. The breakfast, though expensive, was quite good.
We both booked appointments at the spa. I have been waiting for a luxury hotel with spa to open in Denver because the day spas, though plentiful and many upscale, don't give the same relaxation, in my opinion. The Ritz spa has a beautiful locker room and two relaxation rooms - one where the therapist comes to get you for the appointment, and the other where you won't be bothered at all. (Different rooms for men and women.) The locker room has several showers with dual shower heads, a steam room, whirlpool, and plenty of space and products to get showered and dressed. Towels and bathrobes were soft and fluffy as you'd expect. Relaxation room had cozy chaise lounge chairs, magazines of course, fruit water, tea, nuts and fruit. I discovered a few minor problems and all were taken care of immediately by the attentive staff. My massage was wonderful, and I'd highly recommend the lime blossom scalp treatment - smells amazing.
We did not use the gym, though it is a gym that my husband used to belong to before it was renovated and linked to the Ritz. We did take a walk through it. It's a full-service gym, you won't be waiting in line for anything or find that it's lacking in equipment.
Overall, I loved it and would recommend the Ritz Denver to anyone. We were also astonished at the price - $199 a night! The hotel was booked solid when we were there, so I'd be surprised if that price sticks around long. If we have the chance to stay again we definitely will, even if the price does go up.







Value
Location (e.g., convenience, views)
Value
Location (e.g., convenience, views)







