We traded points on RCI (timeshare) to stay here. We chose this location based on its alleged remodeled units and wireless high speed internet access. The internet access lasted about 1 hour for 2 of the 7 days we stayed. We complained at least twice a day to people who claimed to have no control over the situation because they outsourced the internet service and maintenance. The 24 hour technical support received a minimum of 2 phone calls from us per day and all we were ever able to do was leave a message. Once the property manager, Shelly, fixed the problem and even came to our unit but of course access was lost in an hour or so. I think they may have put new flooring in the units. Otherwise, I could not see where this place put the remodeling budget. There was a hug jacuzzi in the master bedroom which would have been acceptable except the jacuzzi was literally a foot away from the bed. It was weird. Overall, if you want to come here, plan to bring something to do. You are away from civilization. Shelly said, "If your life depends on [the internet] you can go to McDonalds." Yes, there is a McDonalds with wifi down the road and also a very well stocked and reasonably priced City Market (Kroger). If you need to work while you're here or you have people who like to have some connection to the outside world, you are best advised to look elsewhere. Also, don't make anyone sleep on the sofa beds, they are terribly uncomfortable.
My tip to Mountainside is to get your act together and be honest about your amenities and facilities. Do not raise expectations and then tell your employees to point fingers elsewhere. It makes them feel incompetent and leads to an unpleasant experience.
On the upside, the Rocky Mountains do not disappoint.
- Also Known As:
- The Mountainside At Silver Creek Hotel Granby
- The Mountainside At Silver Creek Hotel
- Mountainside Silver Creek
- Silver Creek Colorado
- The Mountainside At Silver Creek Colorado/Granby