We did not actually stay at this facility, but stopped by the restaurant for lunch, so this review is for the restaurant only.
We took another couple because we had heard this was a decent place to eat right accross from twin lakes. They were both in the food service industry and could not believe the events that were about to transpire.
-They were slightly busy, but there were only 2 young girls that appear to be working. It took about 15 minutes before someone greated
us for seating.
-They seated us in the back and we didn't see a server for another 15
minutes. No one ever brought us a highchair, so I tracked one down in
the back and got it myself
-There were about 7 items on the menu, all burger related
-Once an overwhelmed young girl got to our table, she took our order,
forgot most of it, and we didn't see her again for another 45 minutes.
-Burgers were ordered medium to medium well and all were received RARE (one still cold)
-There were not fresh burgers. I think the buffalo burger was $12 and was obviously just a frozen patty.
-I made several trips to the kitchen to get silverware, water, ice condiments, etc. The 'burger bar' which had lettuce, tomato, etc. was mostly empty for the entrie 2 hours we were at this place and multiple requests for refilling went ignored.
-There was a guy near the cash register eating a sandwich as we were leaving. We were told that this was the owner who was there the ENTIRE time we were suffering though the worst luch of our lives and did not lift a finger to help the girls that were obvoiusly overwhelmed.
-We were all beyond words and could not even put together a sentence to complain, so just left in a very bad mood and still hungry. We did
not even bother to send the burgers back, as we didn't have another hour to waste.
-I'm sure there is more that I am leaving out, it is just that I have
never had a meal in which every possible aspect of it was this horrible to the point of crying or laughing, so some of the details excape me now.
Avoid this 'restaurant' (I use the term loosly) at all costs. A can of Spam will provide more reward.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC