My very cool and laid back parents in their 50s were in town and my husband and I wanted to take them out for a good steak in Vail Village. I've been to Russell's before and it was a fantastic experience. This time, not so much. We ordered the scallops to start and they took about 20 minutes to get to the table--this was totally fine as we were happy to sit with our drinks and chat. The problem was that before we were even finished with the scallops, all of our steaks came to the table. The server's reasoning was that t"he steaks were ordered medium rare so they came out quickly". Wouldn't you expect that she would have waited to fire the second course until the timing was right? Still not a huge deal but then our sides lagged behind a few minutes so the timing was just off the entire meal. Thank goodness the food was excellent--props to the kitchen, their work was what we expected of Russell's.
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