I stayed here on a layover March 8-9. I had no problems with check in it was very quick and was greated with a smile. I was on the 5th floor and my room was great. I did not have the problems that others have complained about like the hot water issue ( I had hot water in the morning and in the evening) and the musty smell. All I have to say is the bed was great, it was not too soft like others complained about. I slept all night and that is rare in a hotel bed. The hotel internet was perfect I had no problems at all. I used the gym and it is really good with alot of equipment and it was well stocked with towels and water. I did not eat in the restaurant as it was closed due to bar mitzfahs but I did have room service and the cobb salad was one of the best I have ever had in my life. Overall this is a good hotel and I would definately stay here again. The bathroom could use a little tlc as it looked slightly run down but I have no real complaints of this hotel.

Simply put, I was disappointed. Staying here reminded me of why I tried not to stray from Marriotts for the past 5 years. Fresh paint over the past 25 layers will only cover up so much. The staff was nice, but not experienced or motivated. My non-smoking room smelled like it was almost on fire. When I asked to change rooms, I was told they were sold out. At 10pm that night only half of the 2nd parking deck was full, so I find the sold-out hard to believe as long as I've been doing this. The room wasn't dirty, but it was run-down. Chips missing from furniture, musty smelling bathroom, the old tub looked like it had been in a war, the toilet ran all night, and the comments on the mattress comfort are true. My stay probably would have gotten a Neutral rating, but no hot water at 8am is just unacceptable in a hotel like this. It was barely a trickle, came and went, and I find no excuse for lack of hot water in a chain like a Sheraton. I made my complaints known at the front desk on check-out. No appearance from the manager, no offer of compensation, so I just left and made a point to never return.

The Nonverbal Learning Disorders Association's first two-day East Coast conference brought me to the Sheraton Stamford—which, at first glance of the atrium-style lobby, reminded me somewhat of an Embassy Suites in reverse (back windows rather than front doors and windows exposed to public view).

As one of the conference volunteers, I have to say that this site was excellent for an event like ours. We had the most ample exhibitor space of any place we've used (mostly in Northern California). The hotel even allowed us to truck in box lunches from a deli that donated
them to us, plus pizzas and sodas both days from a place across the street. Staff was at the ready for most anything we needed.

Now for the guest accommodations: I got one of the Starwood Preferred Guest rooms. I slept well and had WONDERFUL spaces for the closet, desk, and bathroom. The only things those SPG rooms need are (1) a refrigerator; (2) a microwave; and (3) some Drano Professional Strength run in the bathtub, as I experienced the beginnings of a slow
drain even with a shower.

Having security near the elevators after dusk was great. The gentlemen
on duty barred anyone from going up unless he or she had a room key or
one of the hotel's safe deposit box keys. Front desk staff showed the utmost in courtesy and efficiency all the way around.

The restaurant, while having overall above-average selections (the minestrone was the only item I didn't like), can get pricey. Full breakfast buffet is $17.50 per person every day (some Best Westerns I've stayed at have a similar selection and is FREE). The IHOP across the street is a better bet for those not having to staff a conference.
And EVERYTHING at lunch and dinner is a la carte, with main courses on their fairly limited menu starting around $20. (On my last day in Stamford, I walked over to the Super Stop-n-Shop next door and bought brunch from its salad and hot food bars.)

Finally, renting a car for Stamford on the weekends is best done from the airport (JFK, LaGuardia, Newark, Hartford, etc.). Although Enterprise has an on-site office at this Sheraton, weekend vehicle returns can get tricky because Enterprise is open only until noon on Saturday and closed on Sunday. Keys may still be dropped off between 12:01 Saturday and on Sunday, but Enterprise makes no bones about billing right into Monday.

The hotel was immaculate. It was especially nice for businesspeople. In the lobby, there were computers available for use, but they were not complimentary, as stated in another review. The rooms were very clean and comfortable. While we were there, there was a prom going on, but to our surprise, we were not disturbed whatsoever. The pool was nice, and you did not see many little kids around it since it was 4ft-5ft deep. The fitness center was adequate to supply as many people as there were there.
Overall, this was an extremely nice hotel, but the beds were extremely soft. I personally do not like soft beds, and woke up with a backache, which took me the whole day to get over.
I would recommend this hotel for those who are able to sleep on soft beds lol.
Good Traveling=)