Just returned from Sheraton Sand Key. Can't say enough about the entire staff and management. From the moment we arrived, until we departed, we were treated with respect. The girls at the front desk were very curtious. Don would greet us everyday by our first names and shake my husband's hand. If we needed anything, whether it be dinner reservations or directions, he was there immediately. Housekeeping was prompt as well. The girls were always smiling and willing to get us anything too. The hotel was very clean (inside and out) The biggest downfall, unfortunately, is the noise. Most of the rooms are adjoining. When we first got to our room, we could hear the entire conversation from the next room. It was as if the door between us was open and that we were included in their talk. Within minutes, we were moved to another room that wasn't adjoined. The first night was quiet with the exception of the sliding glass doors opening and closing above us and next to us. We could even hear people leaving their rooms at the end of the hall. The next several nights were awful. A family with three small boys "moved in". They were so loud that we had to call mgt. You could hear them jumping off of the furniture and slamming the closet doors, running and screaming. Mgt was right up to take care of the problem but it continued every night during our entire stay. Would I recommend this hotel? Yes! But take earplugs with you!!!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Would I recommend this hotel to my best friend?
Most likely
I recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older Travellers, Great pool scene, Families with Teenagers, tourists
I do not recommend this hotel for:
Families with Small Children
I selected this hotel as a top choice for:
Beach / Sun