Stayed first week of April during spring break, 1 adult and 2 teens. King suite had a main room with a pullout couch, and a separate King bedroom with its own living room. Kitchen in the main room has a small sink, small fridge, microwave and long counter space. Door to King bedroom is partially open at top and doesn't latch, so not meant for true privacy between the rooms. Huge shower stall, plenty of extra fluffy thick towels on request. Lots of storage space with dressers, separate wardrobes, extra shelves, and full closet in the bedroom. Pool very cold, hot tub overly hot, fair number of kids were using it and it was small. The poolside towel container was always stocked with the green spa towels.
First issue: discovered on check-in a full kitchen trash can from previous guest. Second issue: got into the K bed first night and found sand on top and bottom sheets. Called down to desk and they immediately sent up a very apologetic guy with all fresh bedding including covers, who quickly remade the bed. Third issue: teens slept on pullout and got no sleep. Horribly uncomfortable as an Orlando Courtyard reviewer also wrote "wost pullout in industry". We travel a lot and I have to agree. Asked in the morning for 2 rollaway beds to come up and initially got pushback - was told only 1, since hotel is full. Said we'd check out if not resolved. A very friendly staffer brought the first bed quickly and helped us make room for it and the second came up later in the afternoon once it was available. The room became super crowded with all that furniture but sleep would have been impossible otherwise - be forewarned about the couch bed. Both teens, around 100 lbs, felt the steel bars; maybe it works for one small child.
Unlike most Courtyards, coffee service in lobby ends 11 am, replaced by chilled lemon water. However there is a small coffeemaker in room with pods, and water is soft enough that it's drinkable. In-room free wireless is excellent and easy to connect. Our top floor room was quiet but the elevator is slow so it meant long waits. Luggage carts scarce. Parking good, never a problem. Our King suite overlooked the pool/courtyard with a partial view of the Sandestin golf course. Regular rooms in the central part of the building instead of the wings have a better, unobstructed view and a balcony, we just had a picture window and faced Hwy 98 but the suite was huge, especially the bedroom, which has its own living room. Excellent location: 5 min drive to Baytowne Village, or to Sandestin resort main gate and road to private beach, which is wide and clean; the Marriott resort gate pass is great. 10 minutes to Silver Sands outlet in normal traffic, 25 in peak times/rainy days. 45 min to PCB/Pier Park, 20-25 to Destin Harbor, 15 to Destin Commons outdoor upscale mall with Imax. Fridge in room is just a chiller for sodas - won't keep dairy or lunch meats fresh. We brought a cooler which saved money and time on a couple breakfasts, lunches and snacks. We didn't bother with the hotel's breakfast buffet but ate at Panera at the outlet center or had juice, fresh fruit and muffins or cereal in our room, from the Publix next door. We were also able to pack our own beach sandwiches, cold drinks and snacks. (Lunch at Hammerheads in Baytowne Village was $62 for 1 crabcake sandwich, 1 coconut shrimp meal, 1 wine and 1 soda with tip).
All the staff we dealt with were polite and competent, and requests for help (with rollaway beds, with changing the sandy sheets, for extra towels, for a blanket, and help with an electric switch that was actually my mistake) got a super fast response. We are Platinum but I don't know if that was the reason.
I'd stay here again. The halls were clean, carpet fresh, no overly chemical smell in room, nice lobby amenities, updated decor in rooms, upscale granite and tile. It is nicer than the average Courtyard and a terrific location.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC