I returned to this hotel last month after several years of not travelling to Fort Lauderdale. The Pier 66 is located adjacent to the Intracoastal Waterway about a 4-5 min drive to the beaches on A1A. The property consists of a multi-story tower and a two story complex referred to as the lanais. The hotel anchors a property that includes a marina on the Intracoastal Waterway where mega-yachts dock and has several restaurant / food options.
Coming from the airport (10 min away) you cross over a large drawbridge (which goes up several times a day) and you make a left into the complex where you are greeted by the valets. The valet staff was friendly and prompt even when things were busy. There is a $21 fee for self parking and $25 for valet, so we opted for the valet. The property is near the cruise terminal and does a very busy weekend business with cruise passengers. Much quieter during the week and staff has more options with where to place guests in the property - which really does make a difference. Staying in the tower rooms provides a 3.75-4 star experience. The Lanai rooms are more a 2.5-3 star experience. The staff is great all around; it's just the quality, design, and decor of the rooms.
The lobby was redone a few years ago and has a nice hip vibe, though some of the furniture looked like a shampoo was in order. Otherwise, it was clean and modern. The staff was friendly and generally efficient. Nice gift shop with a good selection. The pool complex is one of the property's shining stars. The layout of the two pools and spa is great and the service is as well. Some of the loungers were beginning to show a little wear and tear. A small comment - years ago they had great terry lounge chair covers and towels - now they just give some lower quality towels. Not a big deal, but it’s sad to see little niceties slip away. The pool restaurant had very good food and drinks
The tower rooms have views of the city, the ocean or the Intracoastal. The balconies look like they were recently resealed and were clean with two nice chairs to sit on and enjoy the view. The tower rooms have a nice bathroom that has granite countertops and stone tile. A nice and relatively timeless design that is showing a bit of wear, but still very nice and spacious. The room had a comfortable bed and adequately nice furnishings which included a minifridge, but no minibar or in room snacks – which was fine for us. There is a Walgreens on the other side of the bridge and a gas station minimart across the street where you can stock up on water and snacks. The toilet has a separate louvered door and the showerhead had good pressure. Hyatt’s portico bath products are very nice as well. The TV was a flat screen but seemed to be out of date and felt smaller than one would expect, but worked well. The cost for in room movies was very high.
The room service menu was good, and delivery was prompt. The prices were not ridiculous. The housekeeping was also prompt and friendly. The room has a great large floor safe in it which was a welcome change from the tiny safes some hotels install. Outlets were sufficient to plug in chargers for laptops, phones, etc.
All in all, the hotel is a nice hotel that shines in spots, but needs some work in others. Good place to stay if you are going on a cruise or want a base of operations near the beach, but not on it.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC