Our reservation was for 2 nights at the sister property Birch Patio, however, when we arrived we were told we would have to stay at Napoli. I then requested 1st floor because we had quite alot of luggage due to a cruise and additional stops in florida, however, I was told that there were no 1st floor rooms available. So were forced to carry all our luggage up to our dissapointing room. It was very small, very dated and not so clean. There was only one plug in the bathroom and that was attached to the light fixture. We were able to get an extension cord and a few cubes of ice from the office since there are no ice machines on the property and our freezer trays were empty. The couch in the room appeared filty with huge dust bunnies or parts of the sofa peaking out from under it, the sheets had a hole in them about the size of a quarter, there was a blanket on the bed that appeared to be from the 70's that was all pithed and had millions of hairs attached to it that were definitely not ours. The room had a wall air conditioner that had gaps so you could see outside, however, the room was plenty cold. Also, after a day at the beach and shopping we came back to the room just the way we left it. We asked why our room had not been cleaned and found out that the hotel does not have housekeeping on sundays. I have never heard of such a thing!
Pros: This hotel is inexpensive and close to the beach and has free parking.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Would I recommend this hotel to my best friend?
Probably not
I recommend this hotel for:
Young Singles
I do not recommend this hotel for:
An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older Travellers, Great pool scene, pet owners, Families with Small Children, Families with Teenagers, tourists
I selected this hotel as a top choice for:
Beach / Sun, Gambling / Casinos, Outdoor / Adventure, Other