Several girlfriends and I booked this place primarily because it was advertised as a inn and SPA which, combined with the good reviews on TA, made it seem like our perfect location for a spa getaway. What we found was that it's a shame there aren't stricter rules on what you advertise.
First of all, a week or so before our arrival, we contacted the hotel to arrange for spa packages, since there were several of us, and we knew this would require advance staffing. No one answered the spa phone. Several days and two phone calls later, we finanlly spoke to someone who turned out to be one of the owners, who said that they could do 2 massages and 2 facials at a time. This, especially combined with the fact that we'd had difficulty even connecting with the spa staff in the first place, sounded dubious. We elected to wait until arrival to check out the facilities in person and book from there.
On our arrival, we were told that they had spa personnel on call to work with us. When we were shown the "spa," however, we were disappointed. It was clear that, far from a purpose-built spa with wet services, the inn had converted one or two former bedrooms to "spa" rooms. Yes, they could do two massages at the same time...but in the same room. This is fine if you're looking for a couples massage, but not what we were seeking. Further, the facial "room" was an area separated from two pedi chairs and a nail station by a folding screen. There are no wet services (hydrotherapy, hot tub, steam shower, etc.). When a place is advertised as a SPA, I would expect all of these. We chose not to have our spa experience in the hotel.
Second area of inaccurate advertising was the continental breakfast. I had gathered, from other reviewers, that this was somewhat limited and that it wasn't possible to even get a cup of coffee before 8 AM, but the reality was much more disappointing. Please note, this is an inn with not one, but two full restaurants plus a lively bar, so it's not like they don't have kitchen facilities. We were the first guests of the hotel down at breakfast time on our first morning, and the "continental breakfast" consisted of three types of cold cereals--the large catering spoon meant to scoop these out was dirty--a couple of bagels and English muffins and bananas, all cut in half (the implication being that you weren't allowed to have a whole one to yourself). There were 4 or 5 no-name yogurts, a carafe of juice, and plastic cups. This was served on one corner table of the larger of the two restaurants and, when my friend and I took our breakfast to one of the tables, we saw that it had not been wiped down from the previous night's dinner...it was full of crumbs. Most astounding to me though, was that the coffee set up was just the restaurant's waiter station, complete with the bus tubs so that you could bus your own dishes to it following your meal. There was a pot of regular and decaf coffee, and perhaps a dozen coffee mugs, none of which matched, as if they had been picked up at a thrift shop.
For this reason, even though the menus of both restaurants (one of which is an expensive chef's tasting type with only six tables and a set menu) looked delicious, we decided not to dine on the property. It just seemed like they didn't care, and that doesn't spell a hygenic kitchen to me.
The rooms, however, were very clean, and the housekeeping staff kept them immaculate during my stay. The pillows were horrible, however -- all old, flat and hard, even the two extras that were supplied in the closet. The shower was very good and large, but the vanity was very small and there was no space anywhere to put your toothbrush or your toiletries, unless you were supposed to park them all under the sink. There are few amenities in the room save a flat screen TV...you must ask at the front desk to borrow a hair dryer. There is an ice bucket in the room (with plastic-covered plastic glasses a la a Motel 6) but no ice machine. Presumably you would take your ice bucket all the way down to the bar to get ice.
The best part of the inn was the lovely common areas -- the wide, wraparound porch and back patio. It is obvious that the Peninsula Inn does a lot of local bar custom, and perhaps restaurant custom as well. There are people who play the piano in the bar, and it is a warm, friendly atmosphere.
After checking us in, we had no contact with the owners or managers who, even if they spied us in passing, never checked in or asked how we were enjoying our stay. On the last night of the stay, we asked who "Frank" was, whose name appears repeatedly in the reviews, and were told he no longer worked there. Huh.
The town of Gulfport, in which this inn is centrally located, is small and quaint and (thankfully) has many dining options, which we enjoyed during our stay. We took our spa business elsewhere.
Katmandu was a nicely laid out room with a quiet "split miini" a/c rather than the noiser...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC