I booked resrvations to this motel on Orbitz for a holiday we were taking to Florida. I needed to make a change in reservations and it being impossible to get through to cistomer support i called the hotel directly.

On the night of checking in it was an absolute horror starting day 1!!..the room is dirty, the sheets have not been changed..it has unsafe eqquipment in the bathroom, a thermidor which electrocutes you!

Broken furniture!..the fridge doesnt work although its there!

On coming back for check in another day towards the end of the trip..there is no one at the office for an hour and half..we waited outside and called the number and no one responds!

A manager drives in and he slides our credit card for a payment and says that it has been declined..we counter that it isnt possible and he fails to show a reciept that mentione a declined status..we call our bank and they say that no declines are recorded and that we have adequate funds!

We are stuck and have to roam the city for a few hours looking for another hotel..a TERRIBLE END TO A GREAT HOLIDAY.