I certainly can't understand the poor reviews on this site. My daughter was married at the resort May 4, 2008 and the staff was first rate all the way. I would recommend this resort without a single hesitation to anyone wanting a beautiful south Florida beach wedding. The guests were upgraded when possible to large rooms with spectacular ocean views. All of the amenities, from extra toiletries and towels to the most comfortable beds ever were gladly provided. The staff could not have been friendlier; from the check-in counter to the waitresses in the restaurant and the staff at the salon. All of our hair and make-up was very professionally done and lasted the entire wedding day. Most importantly, when the Army Corps of Engineers CLOSED the beach behind the resort the day before the wedding, the staff scrambled with us to find another suitable beach location for the wedding. We moved 0.3mi down the beach to Dubois Park and the resort staff worked with the florist to set everything up just the way it was planned, canopy and all. The reception was held back at the resort and the hors dourves as well as the dinner served was easily the best we have ever had at a wedding - the guests are still raving about the quality and selection of food and drink. As a final surprise, the bride and groom found a chocolate serving tray with strawberries when they returned to their room, along with a complimentary bottle of chilled champagne! The Jupiter Beach resort not only met but exceeded all of our expectations on this very important day. We worked with Sarah to plan the wedding, and then Jonathan and Chris to supervise and pull such a beautiful wedding together. They were friendly, professional, and completely dedicated to making my daughter's wedding the day of her dreams. We thank them all.

We stayed at the Jupiter Beach Resort for 3 nights in March, 2008. The resort itself was nice but by no means amazing. We were utterly appalled at the way we were treated when, as we were checking out, we found damage to our rental car which had happened while it had been Valet parked. An assistant manager took pictures and wrote a report before we checked out, telling us that the hotel manager would be in contact with us. The resort manager, after ignoring phonecalls from us for days, finally responded in a manner that suggested we were somehow trying to "pull something over" on them. He then turned it over to Risk Management who also ignored our calls. When the bill for the damage to the car came several weeks later, I wrote a seething letter to the resort requesting reimbursement. Finally, Risk Management called and she too was incredibly rude and insinuating that we caused the damage. Never did anyone apologize for the damage our attempt any sort of customer service.

This is a 4 star hotel that seems to regard it's customers as the enemy who are trying to cheat them. Beware!

We booked this directly through the hotel which was a huge mistake. Extremely over-priced!! We are willing to pay the money for a "resort" but we paid about $800.00 a nite for a basic hotel room. 2 double beds with about 2 feet to the dresser- barely enough room to move. Also could not change rooms or cancel at all. After the third night we left and stayed with friends who had rented a house -way smarter idea - it would have been cheaper to rent a condo for a week. Service was okay, but again WAY over-priced -we learned our lesson and won't go back. Live and learn....

We didn't even get to stay!! We live in Jupiter, and my husband and I were trying to get a weekend away. My husband called the front desk, reserved a room for the following Friday and Saturday nights. After talking to me (within 2 hours), we figured out we couldn't stay, so my husband called right back, to cancel the reservations. The front desk was rude rude rude. They refused to cancel our reservations, we ended up having to pay 500 dollars for a room we never got to enjoy.

We live here in Jupiter, and used to enjoy a dinner, a day at the outside cafe on occasion. We drive by there now and shake our heads. A year has gone by, ridiculous amounts of phone calling, and for $500.00, the Jupiter Beach Resort has lost our local business and continues to get a bad reputation in town. Can't wait for someone to take over the 'resort'.