We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
Free Newsletter

Interested in Palms Hotel Key West, FL and Key West?

We'll send you updates with the latest deals, reviews and articles for Palms Hotel Key West, FL and Key West each week.

Palms Hotel Key West, FL: Traveller Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveller Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 36 Reviews
5.0 of 5 stars
15
4.0 of 5 stars
6
3.0 of 5 stars
4
2.0 of 5 stars
6
1.0 of 5 stars
5
TripAdvisor Popularity Index:
  • Measures overall traveller satisfaction based on ratings, reviews and other sources.
#66 of 74 B&Bs in Key West
Show Hotel DetailsHide Hotel Details
  • Address: 820 White Street Key West, FL 33040
Property Type: Bed and Breakfast
  • Guest rooms in a private home or small hotel that includes breakfast in the price of lodging.
Description: Relax In Old Town Key West! The Palms Hotel's first priority has been to maintain a clean inn, offer a comfortable bed, reasonable rates and have a... This description is based on information provided by the B&B / inn.
Check Rates: £73 ($124) Avg. Price
dd/mm/yyyy dd/mm/yyyy
Check Rates
Opens one window for each offer. Please disable pop-up blockers.

TripAdvisor Traveller Reviews

Reviews of Palms Hotel Key West, FL

( 22-26 of 36 )
“Not happy campers”

Palms Hotel Key West, FL

20 May 2006
2/3 found this review helpful

We were at the Palms in early May Our room was clean on arrival, but maid service (or even getting clean towels) almost non existant. We had to go to the desk 3 times over a 2 hour period just to get towels.
During our stay the pool became algea coated., The evening manager called to have it taken care of. I think onlybecause it was brought to his notice by a couple he was escorting to a room.
Then there are the birds. They are kept in a very nice cage, but its very dirty and they are fed sporatically, with nothing in the cage to entertain them
I would not recommend this hotel to anyone unless they needed pet friendly.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
This TripAdvisor Member's Summary
Date of Stay: May 2006
Member since: 20 May 2006
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
I recommend this hotel for:
pet owners
Was this review helpful? Yes No
Check Rates
Average price*: £73 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Christmas 2005 at the palms hotel key west”

Palms Hotel Key West, FL

Save Review
5 of 5 stars
San Antonio Texas
2 Jan 2006
4/6 found this review helpful

my family and myself just spent six days at the palms hotel .We were directed there by the chamber of commerce this was our first visit to the keys and we appreciate the hospitality from the staff-We traveled with two young grandkids and a small dog and were welcomed with open arms-the staff and the atmosphere made us feel very comfortable.Nice rooms and pool-Very layed back-Good people-Can say ,we will return-Thanks Glenn Jemeyson-San Antonio,Texas

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
This TripAdvisor Member's Summary
Date of Stay: December 2005
Member since: 02 January 2006
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
I recommend this hotel for:
pet owners, Families with Small Children
Was this review helpful? Yes No
Check Rates
Average price*: £73 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Pet Friendly Hotel”

Palms Hotel Key West, FL

Save Review
4 of 5 stars
Fort Lauderdale, Florida
15 Aug 2005
6/7 found this review helpful

I looked for several days to find a hotel in Key West that was not ridiculously expensive that allowed dogs. When I called the hotel on a Wednesday, for a Saturday night stay, I was quoted $120.00. The employee I spoke with stated that there were no pet restrictions. When I called back on Thursday to reserve the room, I was quoted $110.00. So apparently the tip here is to reserve the latest you can for a cheaper rate if your plans allow you to. When I spoke to the different employee on Thursday she advised that at this resort, there are no pet restrictions or fees for the animals to stay at the hotel. I have an 80 pound lab and a 20 pound lab that were allowed to stay with no fees. Every other hotel I looked at that had NO restrictions, charged at least a $10.00 fee.
When I arrived at the hotel, I was pleasently surprised. I was offered several different rooms to accomodate my animals but chose the room with the king bed. The pool was great although wear your OFF because the mosquitos are pretty bad. Happy hour at the tiki bar, 3-7 PM, was cheap but a very limited selection. Beers were $1.50, wine $2.00, and mixed drinks (frozen) $3.00. The selection of mixed drinks was very limited and they did not have fruit juice to mix. If you want a mixed drink, be sure to bring some rum with you to add a floater. The breakfast buffet was ok but typical with breads and pastries, only cantelope for fruit. Most people I talked to went to Dennys instead.
The hotel is only 7-8 blocks away from Duval, not close enough to walk but that was fine since it was pretty hot. The parking selection includes 6-7 spots out front and 3-4 out back. I had to park on the side street but was only a block away. There are very few houses around the area that have grass in the swale area for your dogs to do their business. There are quite a few abandoned houses in the area with yards for them to go.
The rooms were decently sized for your average bed and breakfast. The rooms were clean however make sure you ask for a non-smoking room. Driving around looking at other places, I am extremely happy I chose this hotel. I would recommend this hotel not only to pet owners but non-pet owners as well. If I come back to Key West, I will stay here again.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
se2121's Summary
Date of Stay: August 2005
Member since: 15 August 2005
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
I recommend this hotel for:
pet owners, Families with Small Children, tourists
Was this review helpful? Yes No
Check Rates
Average price*: £73 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Loved the Palms!”

Palms Hotel Key West, FL

Save Review
5 of 5 stars
Rochester NY
24 Apr 2005
4/4 found this review helpful

We just spent 3 nights at The Palms in Key West. 4/16/05-4/18/05 and then 4/22-4/23/05. We had a trip planned to Key West and Duck Key -- spent the first two nights at The Palms -- then drove up to Duck Key where we spent 4 nights at Hawk's Cay -- then spent the last night in Key West back at The Palms.

The resort was extremely clean and the folks who worked there very nice. We stayed in Room 6 which is quite interesting. It appears to be in the main house and is located on the second floor. This room is actually a Turret Suite. The main room is small and includes windows on all sides (remember it is a turret) with a pull-out sofa, rocking chair and cable TV. The bathroom is also off of this room. Small and a bit-outdated, but very clean with just a shower.

The second floor, which is reached by a very steep staircase (almost a ladder) is quite lovely. The walls appear to be totally Dade Pine --with windows all around and nice window treatments and a mosquito net over the King Size bed.

There are window airconditioners that seem to do a good job of keeping the rooms cool. (Not sure what would happen in mid-summer when the temps might soar into the 90's, but in April, quite good.)

The Palms has a number of wicker chairs with cushions, lovely foliage and large adirondack chairs located on the many porches and alcoves. The rear of the hotel has a small, heated pool with lounge chairs and a Tiki bar where there are afternoon drinks available for $3.00. There are towels available at the pool.

In the morning, they put out a great spread for breakfast at the bar that includes bagels, croissants, muffins, e-muffins, waffles, french toast, fresh fruit, coffee and juice. (Served 8a-11a).

Parking was never a problem, but I can see where it might be if the hotel is sold out. There are 3 or four spaces in front available and then 8 spaces in back.

You are about 8 blocks from Duvall street here, and although we did walk it twice, it is a long walk. You can rent bikes from the front desk, or mopeds very close by.

We ate at Jose Cantina, which is practically next door -- great Cuban food; also at the Delicatessin and Blue Heaven. All of our meals were great. We ended up driving into town a couple of times and found that Parking at the Hyatt was the best deal -- $3/hour and it allowed for in and out.

I only glimpsed a couple of the other rooms and they all seemed nice. Some appear to have kitchenettes, but since we weren't cooking it didn't make a difference. There is an ice machine by the pool, and I would recommend bringing a cooler or buying a cheap styrofoam one to keep drinks cold.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Was this review helpful? Yes No
Check Rates
Average price*: £73 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Think twice before booking a trip at the Palms Hotel”

Palms Hotel Key West, FL

4 Jan 2005
5/5 found this review helpful

Think twice before booking a room at the Palms Hotel. Especially if it's the cottage behind the pool. It's dark, musty, floors are uneven, the carpets are old. The bathroom floor has gaps, the paint is peeling in the shower. The kitchen is very old, with dishes that one might not want to food on. The gym is crowded with equipment that looks old, and has a mattress leaning against a wall
The rest of the facility seems to have been updated, and the location is good, but it's pricey for what you get.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Was this review helpful? Yes No
Check Rates
Average price*: £73 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Palms Hotel Key West, FL

( 22-26 of 36 )
Travellers Who Viewed This Property Also Viewed
Location: Key West, Florida Keys
£138*
Check Rates
Location: Key West, Florida Keys
£165*
Check Rates
Location: Key West, Florida Keys
£258*
Check Rates
*Average price
Write Your Own Hotel Review
Been to Palms Hotel Key West, FL? Share your experiences!

Do You Own Palms Hotel Key West, FL?

Palms Hotel Key West, FL Also Known As

Address: 820 White Street, Key West, FL 33040