Do not give your credit card number to these people! They are liars and will tell you they won't charge it, but they will! I was told that I had 14 days to cancel, but when I called on the SPECIFIC day I was told it was okay to call, I was told that they were charging my card anyway. Then, I was called names when telling them I was lied to. I was patronized, belittled, and mistreated when I WAS CLEARLY LIED TO. The woman who lied to me is named "GRETCHEN" Do not give this woman your information.

We flew in to Ft. Lauderdale from Texas and drove down for the weekend. I don't recall the room letter but it was right on the beach. The decor is tacky, yes but it is the Keys. This resort embodies the atmosphere and laid-back mindset of the Keys. The cottages/rooms are all painted in bright caribbean colors (right out of the 50's). The setting is quiet, intimate. We loved the tame squirrels and the 2 iguanas that roam the property. The management team was very helpful, even arranging a boat rental for the day. We would return any time!

The air conditioner did not work, it was so hot. We were traveling and diving throughout the Florida Keys, this hotel was the most expensive and had the most problems! A/C not working, no hotel staff onsite after 9AM to tell, the only internet connection in the hotel was in the lobby area. I expected more for the money we paid. Luckily, we only had to suffer one night. When we pulled up, we thought, this will be a cool place! Old Keys, just like we like. They need to fix and air conditioners, and offer a cup of coffee in the morning, or a pot in the room.

I looked forward to my first vacation in a long time and looked forward to first time in the Keys since I moved to Florida.
Our room was unbearably hot!! Air conditioner was set at 60 but it had to have been in the 90's in that room. I finally had to get a portable fan from the cleaning lady so we could sleep but that just pushed around the hot air. The refrigerator also never got cold. The bathrooms towels all had stains on them and the floor in bathroom already came furnished with black hair on it !!
I am use to quaint and old and welcome the "old Florida lifestyle" but cleanliness and a cool room is a priority.
Sorry, LaJolla but I cannot recommend you although I found the people in charge very nice, I would have expected some kind of compensation.