Quite mixed feelings about this hotel. I went in February with my sister and her young son, it was our first Florida holiday where we decided not to hire a car as the brochure assured us it was near to shops and restaurants.
This is simply not true. If we had had a car we probably wouldn't have realised how far it was to the 'local' facilities. In truth we would have had to cross a six lane interstate in the dark with a 7 year old child just to get to McDonalds. It was at least a 20 minute walk which we know couldn't have been easy as we were told by several staff members not to attempt it! In fact, on arrival we asked where the nearest restaurant was and were given a handful of takeaway menus and told to call out.
The problem with this was that there was no crockery or cutlery in the rooms and only a small table to eat off. The main issue here is that I don't go to the largest holiday destination in the world to sit on my bed in my room eating pizza with my hands... This was the reality for us on 3 nights of our's week's trip.
The shuttle service was good with a very friendly driver. Problem being that the bus only ran twice a day and we did miss it one night trying to run across the car park when we'd been to MGM (not easy getting back to Epcot!). We rang the hotel but they refused to contact the driver to ask him to return so we had to get a taxi which was a $20 trip.
The last night of the holiday we stayed in to pack. My sister went to the pool bar to get a couple of pizzas. It was 8pm. She was informed that as it was low season there was no pizza and in fact, no food at all. She begged the barman for some nachos and this ended up being our evening meal. Not ideal.
It is a pity that there were issues as the hotel is lovely, the rooms very nice (nothing special but large and clean) and most staff very helpful. The holiday was unfortunately spoilt by the lack of any facilities within walking distance.
I would recommend this property but ONLY to those who have their own transport.








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