The desk clerk was solo and did his best to help us. The first room was filthy with dirty sheets on one bed. I asked for fresh sheets and the clerk had the security guard watch the desk while he ran them to me. I stripped the sheets and found that the mattress pad beneath was stained all over and the bed was broken and lopsided with an old, dirty, sagging mattress. The carpets were dirty and the walls ewre marked with stains on the upholstry and carpets. I asked for a new room and he obliged.
The next room was similar but not as bad. One bed was sagging and unmistakingly broken. The property in general is run down with dirty, unvacuumed flooring, pizza fliers littering the halls and insides of rooms where they have been shoved under doors. The doors slam all night as there are no door stoppers and it is noisy. Based on the price and other comparably priced satisfactory hotels in the area one would expect a much higher standard of service or at least a clean room!!!
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Location (e.g., convenience, views)
Check-in / front desk





