I stayed at this hotel the beginning of May for a conference.
Upon arriving at the hotel, I found that my reservation had been cancelled as the booking had been made for the night prior.
The hotel did accomodate in finding me a room for the week (and of course, charged me USD 179 no show fee).
It seems there are 2 sets of rooms at Palm - the main tower and that adjoining. I was assigning the 2 nd floor of the adjoining building. The rooms was extremely dated (1970s?) with stained and soiled carpets. The best way to describe the room was Motel 6 or Super 8 standard. This is fine if you are paying USD 39.99 a nite but not the four star standard they claim. Associates who stayed in the main tower told me their rooms were quite nice. My advice, complain if you are not happy.
The meals for the conference were of high quality.
I did not use the pool or beach facilities. I was still charged however the facility fees - I think approx USD 30 a night.
The gym is outdoors with basic cardio machines and some limited weight machines. OK but nothing special.
Location is fantastic. Close walk to everything South Beach has to offer - beach, shopping, dining, etc.
I was told by the staff that the hotel is being re-built. Good idea!






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