I don't recommend using this vendor.
I had called ahead of time to set up an appointment and asked it I needed to request any cake flavors and was told no they would have cake for us to sample.
Arrived for my 11:00am appointment and the door was still locked. We had to call in order for them to open the door. The delivery boy did our appointment, didn't even turn the lights on. Brought us out 3 vanilla rum cakes: 1 with butter cream, 1 with pineapple, and 1 with coconut and I despise both pineapple and coconut. The delivery boy continued to tell us how he had them do his cake for his wedding and he loved it so much he decided to work there. Anyways I left dissatisfied and swore I would never go back.
Went to a Hillcrest tasting and Elite Cake Creations were there, I tried a banana cake that was really good so I set up a 2nd appointment.
Again when I arrived they didn't have the flavors that I requested quickly available they had to go in the back and make them and the baker said "the person that was supposed to make them never did" we met with what I assume to be the owner and the cake flavors were pretty good but they had so many fillings and cake flavors I wanted to try some more so I had to set up a third appointment because they have to make them "ahead of time". Also, during my appointment there was a roach crawling on the floor. Less than appetizing. I didn't make a deposit on the cake that day.
When I arrived the cakes were no prepared for me. A new employee came out and told me that "no one had any knowledge of my appointment or my cake requests" he also told me that the lady was on her way to meet me. They brought me out a strawberry cake which was supposed to be a strawberry mousse and when I told them I had not requested this they told me they could not read the request form. Aggravated at this being the 3rd time of coming to Elite Cakes and not having cakes I requested ready for me to taste at my appointment time and that they were completely clueless of my order, I left outraged.
Phone Call to the Manager:
I spoke with the owner's daughter, she seemed less than apologetic and told me that they have the filling prepared but they don't put the samples together in case people don't show up. Excuse my french, but that is [--]. On 3 different occasions they didn't have cake sample prepared for me, and if that is the case why couldn't I taste different flavors when I came on the 2nd visit, if they are just whipping them up in minutes.
I would not rely on this company to deliver a cake to my wedding. Read the comment before. I would be mortified if that happened on my wedding day. They don't have good customer service and I'm not sure how they are still in business. Save yourself the aggravation,
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC