Ranks as the worst place I have stayed. Flight delayed and arrived at 2:06 am. Too late! They close the office at 2 am and no one to answer a bell located near the door. Notwithstanding that the room was prepaid for the week off to look for somewhere else to sleep.
Three hotels later, find alternate accommodation. Check in to Suburban later that day and explain the dilemma of the night before. The response is "Let us know on your way out and we will give a refund."
Off to the room. Spartan for sure. Moderately clean. Shake the silverfish out of the shower curtain. The bath towels ( there are no hand towels) are stained and the bath mat is worse. No maid service for a week. No beds made, no towel pickup and no new towels unless you go to front desk every day to get new ones. Odor in the room is a combination of must, stale smoke, and body odor.
Air conditioning unit in window is at headboard level between the two double beds. Have handled cleaner telephone handsets in payphone booths.
No shampoo. Soap upon request.
And that refund? At end of week no one had the authority to make it. Would have to go to head office for approval. We'll see.
And they don't open the office until 7 am.
I suspect they rent some of the rooms by the hour.
I guess adversity that doesn't kill you, makes you a better person
- Also Known As:
- Suburban Extended Stay Stuart
- Stuart Extended Stay
- Extended Stay Stuart
- Suburban Extended Stay Hotel - Stuart Florida
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