Check the rates before you check in. I am a travel agent and booked my clients in a 2 bedroom, ocean front suite and requested an upper floor. After the arrived they talked to the front desk after discovering that other guests were paying much less that they were. The front desk was unresponsive. When they called me, I called the manager and explained what the client had told me. He said he would call me back. He didn't call back until the clients went to his office. He said they had lowered the rates, but he was unwilling to give my client the new rate. He did lower the rate by $200 per night, but it should have lowered $400 per night to meet the going rate. The hotel is definitely not 5 star. The staff is very inexperienced. You have to keep requesting the same items day after day, ei bottled water.

While staying at Disney's Vero Beach, we stopped by this hotel to have a bite at the pool grille and to check out the new hotel. It is has all the charm of a boutique hotel and is decorated in the West Indies fashion. The pool area is beautiful and it sits up high, so there is a great view of the ocean. We had the pecan encrusted grouper, which was delicious.

On the way out, we walked over to the newly opened restaurant, Indigo, and it is breathtakingly beautiful. It has long banquettes with a spectacular Atlantic Ocean backdrop. We are sorry that we didn't have time to dine there.

If you are not staying at this hotel, at least try one of the restaurants. You won't be disappointed by the ambiance.

Stayed here for two nights with my husband in a partial oceanview suite. Gorgeous rooms with upscale furnishings. Staff was friendly and helpful. Location on the beach can not be beat.
We arrived very early 11:45 am and went to have lunch at The Lemon Tree which was recommended when I inquired at the front desk. This is were the locals fruequent. We also had breakfast their the next morning. Take left out of the hotel and down three blocks on the right. The beach side grill was closed the day we arrived.
Hotel desk called us about 12:20 and told us our room was ready. We really appreciated the excellent and attentive service. If ever back in Vero would definitely stay here again.

My wife and I spent 8 days there in the middle of July. We booked the Hotel sight unseen knowing that it had just recently opened. Boy were we surprised when we checked in. The place is simply gorgeous and first class. The room overlooked the beach and the pool ( a corner room) and the furnishings and amenities were the best. My wife and I are experienced travelers and this was simply the best place that we had stayed at. The beach was gorgeous, the pool superb, and the poolside bar and grill overlooking the ocean was fantastic. Only complaint was we drove down and the parking situation for cars is pretty crowded. Used parking valet and it was not very convneient. Supposedly it will be corrected. Can't recomment this place enough despite it being a little pricey.