on checking in we were charged an extra $20.00 per day "resort fee", (for "towels, chairs, newspaper, wireless internet and other items" ) which also cause a sales tax and occupany tax to be charged. we were also required to agree to a 50% charge if we left early (does this happen that often ????)

this was not a 1 bedroom condo,.. just an large hotel room, ..with very oversized furniture and poorly laid out. it was very tight with such large furniture. the 2 steps in the middle of the room caused us to trip several times. room had 2 closets, 1 with a furnace and 1 with no hangers. shower provided only warm water, not hot.
we woke up each morning to a thumping sound

the reserved ocean front view was actually a view of several palm trees and the noisy swimming pool, but if you laid on the floor you could seen the ocean.

we could not connect to the wireless so a very nice staff member connected us with a wired connection. ( so much for wireless)

we went to the pool area to get beach towels and on at least 3 trips there we no towels available. once i was told to "stop back in about 1/2 hour". i thought "wow"

another guest at this time was REAL mad and upset..he was realy cussing and chewing at the staff members over a whole lot of issues... they just looked at him ????

on serval visits to each:
the front desk attandants were not always available
the valet parking was not always available
both seemed understaffed for a 5 star (?????) location
some staff members were very nice
but overall just a fair to poor show ............ not a 5 star

We enjoyed a one night stay at this hotel while visiting friends in the area.
Hotel is very pleasing to the eye,nice entrance,valet parking,small checkin area,nicely layed out private common areas,beautifully decorated rooms,pool area topnotch,gym,and a dining facility.
Did not have alot of time in hotel but did enjoy breakfast in the morning outside on the terrace. Thought prices were quite reasonable for eggs benedict 12.00,they also had other nice selection on the menu.
Room was very comfortable only a few suggestions....There was no mirrors outside the bathroom for primping{vanity mirror and full length mirror were in the bathroom},only one small garbage can in Jr suite,would be nice to have one near desk and under the wet bar sink. One further note.....Beds very comfortable so I checked out the mattress and pad etc., someone forgot to take the tags off the mattress and boxsprings,thought housekeeping would see this with no problem when changing the sheets......None of these items put a damper on our stay,just a few suggestions for future
Enjoy the comfort and beauty of this hotel.........

We arrived at the hotel at 1 AM and the front desk man appeared to be in a different world. It took some time for him to realize I was checking in. It has been downhill ever since. It became a joke to see what would next. The rooms they call junior suites are "small" hotel rooms. The one Bedrooms are a hotel room with a few steps down into a small sitting room. We finally settled on the Deluxe One Bedroom, (which we would call a suite in any other hotel) for about $200.00 more than we originally planned on spending.

The service is non-existant. While at the pool, our drink orders were either forgotten or wrong. One day we thought to try the food. We asked for menus 3 times and when we seemed to be forgotten once again, we walked down the beach to get a bite to eat. When locked out of our room for the 5th time, we asked if the keys could be bought to the 4th floor. After two calls and 15 minutes later, we finally received the keys. One day we would receive the paper and turn down service, the next day we would not. The stories go on. We advise you to look elsewhere. Definately not worth the aggravation.

After reading reviews on Trip Advisor regarding the Vero Beach Hotel and Club, I decided on this destination for our little weekend getaway. Tired of the gulf coast, I wanted something on the Atlantic and not too far from home. Vero Beach is very low key, not much night life, beautiful beaches though, nice and relaxing. This hotel is by far the best in town, and comes close to perfection in many ways. It is brand new, and very tastefully decorated. We stayed in a Junior Suite. The 2 queen beds were adorned with excellent linens and very comfortable. The sleeping area stepped down to the sitting area and the patio overlooked the pool and the ocean was in view to the left. The floors were like a travertine tile throughout, 2 flat screen T.Vs. dark wood furnishings and fans, very West Indies style. The bathroom was amazing. Large soaker tub with a large, dark wood sliding door that allows a view of the entire suite, thick glass shower behind the tub. I loved the lighting in this place. Everything was on a dimmer, lamps, wall sconces...mood could definitely be created here!
Service was excellent, at the desk, at the pool, in the restaurant, and the valet. All vehicles are valet parked, and included in your "resort fee". Except tips of course. Everywhere was spotlessly clean. The changing area inside by the pool for check out day was so nice. Roomy lockers, showers with soap, deodorant, razors, hair dryer, clean towels all provided.
We had dinner one night in the Indigo Room located in the hotel. It is a beautiful restaurant serving breakfast, lunch and dinner with a beautiful ocean view. Service again was excellent, but I would have to say for the price ($30-$45 per entree) dinner was average. I had tempura lobster, my husband had ahi tuna, and my daughter had a steak. We all thought it was just...OK. Flavors did not wow us. We mentioned this to the concierge and she seemed pleased to hear our input, even though it wasn't positive, stating she would pass along our thoughts.
Comfy, easy to move lounge chairs by the pool, staff sets up chairs and umbrellas on the beach if you like. Pool area very tropical...beautiful palm trees, nice poolside bar/restaurant. Again, even outside, everything is spotlessly clean.
You will love this hotel. So far, I have not been steered wrong on a trip advisor, highly rated hotel, and this one was no exception. Enjoy!