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Hilton Singer Island Oceanfront Resort: Traveller Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveller Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 68 reviews
68 Reviews
5.0 of 5 stars
13
4.0 of 5 stars
33
3.0 of 5 stars
8
2.0 of 5 stars
8
1.0 of 5 stars
6
TripAdvisor Popularity Index:
  • Measures overall traveller satisfaction based on ratings, reviews and other sources.
#5 of 30 hotels in West Palm Beach
Show Hotel DetailsHide Hotel Details
  • Hotel class: 3 of 5
  • Rooms: 223
Description: Modern Eight-story Beachfront Resort Hotel located 9 miles from downtown West Palm Beach & 12 miles from Palm Beach Int'l Airport. This description is based on information provided by the hotel.
Address:
3700 N Ocean Dr
West Palm Beach, FL 33404
Check Rates: £90 ($179) Avg. Price
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TripAdvisor Traveller Reviews

Reviews of Hilton Singer Island Oceanfront Resort

( 13-17 of 68 )
“Nice pool--you will need a rental car”

Hilton Singer Island Oceanfront Resort

28 Mar 2008

Our family of five stayed at the Hilton the week prior to Easter, and it had a nice family atmosphere, which we appreciated. Our first two nights were spent in a lower-floor room on the north side of the building. This room was small, had a small fridge, and a view of the reception hall roof, which had nothing to recommend itself. Because this portion of our stay was booked with Honor Points, we couldn't really do much about the room placement. However, we requested to be moved to a higher floor toward the beach side of the building for the remainder of our stay, and not only was this room larger, but the fridge was twice the size and the view was very pretty. I would recommend a room toward the beach on a higher floor to avoid a magnificent view of the tar roof and too much pool noise if you are on the south side of the building.

The pool was one of the few "large" pools I've seen at a hotel--long enough to swim laps if you are a swimmer. Our boys loved it! It also had a small fitness center, and there was a good running trail right across from the hotel. This was not a good running beach, as it pitched pretty heavily toward the water, so the trail was handy.

You will also want a rental car, as there is nothing within walking distance except the hotel restaurant, which was actually pretty good. If you are looking for good places to take the family, try the Key Lime House on the channel in Lantana. Our waiter was outstanding, and he brought out extra cornbread at the end of our meal so our sons could feed the catfish off the pier. We also tried Saitos, a Japanese hibatchi restaurant in City Place, and Stone Rock Pizza on Clematis Street; both were fun and had outdoor seating if desired.

For activities, Lion Country Safari Zoo was worth a visit to feed the giraffes, and we also went to a go kart/batting cage/rock climbing place in Boynton Beach whose name I can't think of offhand. The state park just north of the hotel was lovely, and our kids liked exploring the dunes and looking for shells.

Expect to pay for anything extra--that goes for the hotel and the area in general. Lots of valet parking, even at more casual restaurants. That's Palm Beach. The hotel was clean, comfortable, and adequate. Not a "resort", but definitely good for a family and the service was attentive.

  • This TripAdvisor Member:
    • Liked — Beach access, family atmosphere, access to outdoor activities
    • Disliked — Room was pretty standard for the price, beach area not as big as other parts of Florida
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roamingtheworld's Summary
Date of Stay: March 2008
Travelled with: Family with young children
Visit was for: Quality time with family
Age group: 35-49
Member since: 08 April 2007
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 2 of 5 stars Location (e.g., convenience, views)
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check-in / front desk
    • 4 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Most likely
I recommend this hotel for:
Girlfriend getaway, Families with Small Children, Families with Teenagers
I do not recommend this hotel for:
Young Singles
I selected this hotel as a top choice for:
Beach / Sun, Outdoor / Adventure
Was this review helpful? Yes No
Check Rates
Average price*: £90 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Oh...the sounds of jackhammering!”

Hilton Singer Island Oceanfront Resort

28 Mar 2008

Are you familiar with the tv commercial where a couple is checking into a hotel and there is jackhammering in the background? That was our experience! From the moment that we stepped into our rooms, we heard the sound of drilling or jackhammering. (come to find out that they were working on the balconies, right above the pool area...nice and relaxing, huh?)
The pool area was okay, the pool was small, and not alot of chairs. The beach was nice though, although lots of washed up seaweed. The cabana's were nice,but pricey. $15 a chair. Altho, we were able to get some complimentary coupons because we complained of the jackhammering noise by the pool.
Whatever you do, DO NOT waste your money in the hotel restaurant. The breakfast buffet was okay, but the food otherwise was terrible!! The rooms were okay. Nice tv, a refrigerator, but no safe. The cleaning crew was not very good. We had to call down several times to have them clean our room. AND at one point had to ask them to vacuum our room! It was quite disgusting! The restaurant was very dirty too. We sat outside when we ate breakfast, and had to have them re-wipe our table, the floors were disgusting, food, litter etc. All, in all, I would not recommend this hotel. It was in a good location, altho, you must rent a car to get to any of the restaurants in the near by areas. The only good thing that I can say is that the beach was nice, and the view was great. Otherwise, food, cleaniness and service was below average.

  • This TripAdvisor Member:
    • Liked — beach
    • Disliked — cleanliness
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2cardinalsfans's Summary
Date of Stay: March 2008
Travelled with: Family with teenagers
Visit was for: Quality time with family
Age group: 35-49
Member since: 28 March 2008
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location (e.g., convenience, views)
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Check-in / front desk
    • 2 of 5 stars Service
Would I recommend this hotel to my best friend?
Probably not
I recommend this hotel for:
Families with Small Children, Families with Teenagers
I do not recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, Older Travellers, Great pool scene
I selected this hotel as a top choice for:
Beach / Sun, Other
Was this review helpful? Yes No
Check Rates
Average price*: £90 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Room Cost and Beyond”

Hilton Singer Island Oceanfront Resort

24 Mar 2008

The Hilton Hotel was very deceiving. The website showed that all rooms had balconies, but most rooms had balconies that you could not sit out on. The north side hotel rooms all looked out onto a roof with exhaust and kitchen fans, which was quite unpleasant. The hotel advertises that all rooms have wireless Internet access, but they charge you $10 a day to use the Internet. The beach has chairs and cabanas that can be rented for $30 a day or $10 an hour, which was unexpected. Additionally, the pool area got very crowded. During our stay, there was construction on the balconies and therefore we heard drilling and hammering from 8am to 5pm. We were very surprised by all of the addition, hidden costs on this stay at the Hilton.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PaTravellers08's Summary
Date of Stay: March 2008
Member since: 24 March 2008
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 2 of 5 stars Location (e.g., convenience, views)
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Check-in / front desk
    • 3 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes No
Check Rates
Average price*: £90 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“What a dump”

Hilton Singer Island Oceanfront Resort

Save Review
1 of 5 stars
St. Louis, MO
4 Mar 2008

My son and I stayed at the Hilton Singer Island for three nights. We were in town for the Cardinals spring training. This hotel is not worth the room rate. Our room (with two double beds) was terribly small. There is no safe in the room. The room was horribly dirty. So dirty, I actually went out and bought a container of Clorox wipes. This is not something I want to have to do when I'm in town for a baseball weekend. But, I'm glad I did. Tons of crud came off the bathroom counter. There was a pill of some sort on the floor of our room for our entire stay. It was never picked up or vacuumed up. The ceiling vent literally fell out of the ceiling when I opened the closet door. Both my son and I noticed that the beds felt sticky and sandy. I know that sounds disgusting, but I'm just telling you what we experienced. When we were in town, the West Palm Beach area was having unusually cold temperatures. We never could get the heat to properly function in our room. The control was difficult to operate. After a hard push, it kicked in and then operated at a volume so loud it was difficult to sleep. And then there's the paper thin walls. We could hear our "neighbor" so clearly we might as well have been in the same room with him. Our view was of a hotel under construction next door and a roof top. I would never recommend nor stay at this hotel again. One saving grace: the hotel restaurant, Coconuts on the Beach, was pretty good.

  • This TripAdvisor Member:
    • Liked — We didn't like anything about the accommodation.
    • Disliked — Too many things to list - see review.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maryandfamily's Summary
Date of Stay: February 2008
Travelled with: Family with young children
Visit was for: Quality time with family
Age group: 35-49
Member since: 24 July 2005
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 3 of 5 stars Location (e.g., convenience, views)
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Check-in / front desk
    • 1 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
No way!
I recommend this hotel for:
Families with Small Children, Families with Teenagers
I do not recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older Travellers, Great pool scene, pet owners, Families with Small Children, Families with Teenagers, tourists
I selected this hotel as a top choice for:
Beach / Sun, Sporting event
Was this review helpful? Yes No
Check Rates
Average price*: £90 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Bad Experience”

Hilton Singer Island Oceanfront Resort

25 Feb 2008

Family of 5 stayed for 4 nights.

Pros:
- Nice beach but chair rental was costly $30/day
- Nice pool, clean

Cons:
- We booked a room for 5 people but when we got there, our room was only big enough for 4 (2 full size beds, no sofa bed). We requested we be moved to a larger room but were told they were sold out. Then we asked if we could get a pull out bed for our son but were told that the room was too small. So we asked them how 5 were supposed to sleep in the room. We were told to have our son sleep on the armchair/ottoman which he tried for one night. Ended up sleeping 3 in one bed.
- Room was not cleaned on our second day
- The A/C unit in our room leaked a lot of water on to the carpet
- Our view was of a nice large satellite dish
- No kids channel on TV (no Disney/Nickelodeon/Cartoon)
- Spa pressure was weak
- Our daughter was sick (high fever) so we asked the Front Desk to direct us to a medical center. They sent us to a Chiropractors office who told us that the Hilton had been sending them patients incorrectly for years.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FatherTed2006's Summary
Date of Stay: February 2008
Member since: 06 July 2005
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 5 of 5 stars Location (e.g., convenience, views)
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Check-in / front desk
    • 1 of 5 stars Service
Was this review helpful? Yes No
Check Rates
Average price*: £90 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Hilton Singer Island Oceanfront Resort

( 13-17 of 68 )
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Hilton Singer Island Oceanfront Resort Also Known As

Address: 3700 N Ocean Dr, West Palm Beach, FL 33404