We asked for non-smoking, got a smoking room. They switched us to another room that smelled much better but it was still not very nice. It seemed clean at first glance, but the mattresses must have been as old as I am, the carpet was stained, the bedspreads were dirty and stained and nasty. The walls were so thin and the windows so old and thin that you could hear a whispered conversation outside or in the room next door. It didn't feel safe, the shower leaked through the WALL into the main room and the carpet by the bed was soaked after using the shower. There was one small bar of complimentary soap, that's it. No tissues, no ice bucket, no cups, no coffee maker, no iron or ironing board, no hangers, no shampoo, not even a pen and paper. No phone either. It was very minimally maintained, in desperate need of renovation. AND... there were cockroaches. I should have left, but they refused a refund. Absolute [--]!! Do NOT let the pictures fool you like they did me. Gross!!
- Also Known As:
- International Hotel Winter Haven
- International Motel Winter Haven
- Ranch House Inn & Suites Winter Haven, Florida
- Official Description (provided by the hotel):
- All rooms have: cable TV; Internet access for a small fee; 24 hr. telephone service; air conditioning and heat controls; bathrooms with separate shower stalls. Choice of king-size bed or two double beds; choice of smoking or non-smoking rooms. The facilities at the Ranch House Motor Inn are spacious, comfortably furnished and will accommodate physically challenged individuals. We offer three different types of accommodations, to suit every traveler's needs. The efficiency and suite both include a kitchen.We have a restaurant on the property. ... more less
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