I visited Chicago for the first time as a hotel traveler and found the Embassy Suites to be a great deal. The entire staff was very courteous (except for the happy hour bartender) and the value was outstanding. The included breakfast is a knockout. I have never seen made to order omelettes and good quality ingredients like this at a complimentary breakfast. I disagree with the reviewer that said the place was noisy - I hear nary a peep from the approxmately 100 children staying at the hotel (they did run amok at breakfast) and the facilities were very clean, recently remodeled with plasma screens adn the like. One peeve was the chlorine odor in the atrium - the pool should have had it's own ventilation. Awesome location (blue line to clark/lake) and a $5 cab ride - 60 minutes and $7 total! The best airport transfer deal in a big city. Parking is a rip if you drove, but the lot across the street is $19 a night if you don't mind parking outside.

I stayed here for one night this time but stayed here every week for almost a year back in 2003 (when the hotel had just opened). I had picked this hotel after trying 20+ downtown and Magnificent Mile hotels. It was good to see that the hotel has maintained it's high quality over the years. I love the location - it is a block from Michigan Avenue restaurants/shopping and 3 blocks from the Navy Pier.

The new beds are even better than in 2003. It offers all the features that come with an Embassy Suites hotel - an atrium, all suites with a sofabed, cook to order breakfast and a manager's reception (open bar) in the evening, pool and a functional gym. If you are a HHonors Gold or Diamond member, you can use the neighboring Holmes Place health club for free. It is probably the best health club I have been to in the US. The rooms facing Navy Pier or the river offer the best views. Overall, a great, comfortable hotel.

What a great experience! This was our first time using Hotwire, and first time staying in downtown Chicago...and both turned out wonderful. We couldn't have been more pleased with the hotel. We arrived by train in the morning and hoped the hotel would allow us to check in early. They were very accomodating, allowing us into a room immediately, at least 5 hours ahead of the posted check-in time. Every staff member was friendly and helpful - especially Shirley, the hostess at the breakfast buffet. Rarely have I seen such a gracious and friendly hotel employee! By the way, this buffet is NOT your ordinary buffet, as someone previously wrote in a review. The hotel was clean, the room layout perfect for our family of 5 and the location couldn't have been better for all we wanted to do while visiting Chicago. We were able to walk to all the attractions we wanted to, except Shedd Aquarium, but that was an easy bus ride away. Also, the lake view from our room was spectacular. I highly recommend and hope to return soon!

We stayed one night at the Embassy Suites near the lake and thought it was a great hotel. The interior atrium may be an architectural cliche but I still think it gives the hotel an amazing sense of openness and drama. Our room overlooked the lake and we loved the view, although a tall building partially blocked the view.

The two-room suite was very clean, the bathroom was spacious and nice, and overall we were pleased with everything. The complimentary breakfast was top-notch, with no lines and great omelets. The fitness center had first-rate equipment.

If you park directly you save a little money over valet parking, but it means you have to take two sets of elevators to get to your car, which can be a hassle of you are schlepping a ton of bags.