The location couldn't be better: very close to Michigan.
The male staff is friendly, female staff less so. Expensive valet parking. The lobby is not impressive at all. The room had no view, was small, lacked most toiletries, but was clean.
A major complaint was the heating that didn't let us sleep at night, turning on and off all the time. Breakfast (if you want to call it so) doesn't deserve your time: go out and use the closeby Starbucks!
For what you get the price is barely acceptable, but if you consider that you are at least getting free internet, I'd say, go for it, if you want the cheapest acceptable hotel in the best location!

Just got back from a great long weekend in Chicago. Saw the reviews of this hotel on this website (good), and thought we'd give it a try. Good choice! The room was very clean and very quiet - looked like it was recently re-done (new carpet in halls & rooms, nice bedding, flat screen tv, in HD) With it being only a block and a half off Michigan (one block south of Crate & Barrel), we could shop, drop stuff off at the room, and continue. The breakfast was great - the staff really worked hard and kept everything well stocked. Check-in and out were both quick and efficient. Friendly staff everywhere we went. We were there for 4 days - wish we could have stayed longer!

I must say that I was a little leary to stay at a Fairfield Inn -- most in my area are motels and on the lower grade, but I'm glad I decided to try it. We had an excellent room rate and the location was also ideal-- two blocks off of Michigan right in the heart of the "good" shopping.

I was first impressed when pulling up to the hotel-- there are about 4 pull-in spots in front of the hotel and the bellman allowed me to leave the car there (wife in the passenger seat) while I ran in, checked in, and dropped our bags in the room. Most downtown hotels will not let you do that, especially if you aren't using their valet service, which we were not. Check-in was a breeze-- the lobby was modern and had a cool vibe to it.

I don't think I would call the room small as others have-- I would call it typical for a downtown Chicago hotel. Trust me - I've stayed in some SMALL rooms-- this one is average and has plenty of room. The king size bed had a decent sized end table on either side of the bed, and that was the width of the sleeping area-- no problems at all. The flat screen TV was nice, and the shower had great water pressure which is always a test for me. The bed was very comfortable.

All in all this hotel is an excellent find-- don't hesitate to give it a try-- I doubt you'll be disappointed!

Had a wondereful stay at the Fairfield. The staff is wonderful, the breakfast is very good and the location is perfect!