I would avoid this hotel. The pictures do not represent the hotel. Yes, the lobby is "nice" but the rooms are awful. When checking in, they asked if we would like a larger room but it would have only a shower, not tub. We agreed. The room was so small, we barely fit two people in it. They neglected to tell us the room was a handicap room so the shower head was not an appropriate height for a standing person. We could here EVERYTHING from another room through the vent in the bathroom. My husband ended up removing the grate and stuffing a towel in it. Everything from the hallways was amplified not to mention the ac/heating unit sounded as if it were going to take off to Mars. I was woken up each and everytime it turned on and shut off. We have stayed in hotels much nicer than this on the Mag Mile for roughly the same cost. Don't be fooled. Do your homework and you can find a better hotel for a great price. Oh and I believe it had been some time since the bathroom was last cleaned.

Bed bugs. Stay away. I am pretty forgiving when it comes to hotels. I always stay at chains with my rewards points but this was cheap, looked very nice on the website, and had the perfect location. Since i was staying one night, i fugred, what the heck, take a chance. The hotel looks like the spent a lot of mone ymaking it look like a boutique in the lobby, but what they do spend on lobby decore they dont spend on cleaning staff or the room upkeep. The room was tiny, and the bathroom in this non-smoking room reeked of smoke. All of this i could forgive becayse it was one night and i wasn't spending much time in the room. The next morning i woke up with over 100 bed bug bites. They found the bugs after i left and say they have corrected the problem, but you dont get 100 bed bug bites unless its ben a problem for a very long time. It is one month later and I still have people asking me what all those red dots are on my arms.

My wife and I stay there in Feb. 2009 and enjoyed our 2 night stay. The location is great - a short block from Michigan Ave. We viewed 3 rooms before selecting a deluxe queen room ($87) on the 5th floor overlooking Ohio & St. Clair Streets. The room was a clean 12x15 with a 5x5 bathroom. The hotel staff was extremely helpful and generally courteous. We opted for the in/out privileges of valet parking for $41 vs. the $36 park it yourself and leave it option. My main room complaint was no real seating except for a desk chair. We spend time sitting, reading and people watching in the lobby areas. There are multiple eating options nearby and within short walking distances. The location is one of the main strong points because almost everything downtown is minutes away on foot. I would opt to stay there again during my next Chicago visit.

This hotel is a no frills place to make your base on a business trip to Chicago. Clean room, comfortable bed and a great shower means all the boxes are ticked. However, there are no restaurant or breakfast facilities (there's a small coffee shop adjacent, though, which serves great croissant) and no room service.
Staff are friendly and very helpful and the hotel is conveniently placed to get around town on foot or via the "L" or Metra trains.