Pros
- great location, couple of blocks from Hancock building
- 2 bedroom suite was rather large and big enough for family of six
-front desk staff was very helpful and courteous

Cons
- housekeeping did not replenish supplies (shampoo, TP, kleenex, etc)
- breakfast was set up in temporary location, while work being done.


Would stay there again.

I was very impressed at first with the room: all the fixtures and furniture looked new and stylish, and the tv was one of those new flat screen LCD wide screen types. My only complaints would be that the fridge is pretty loud when you're trying to go to sleep at night and that the shower, although new, doesn't have a tub so you can't take any baths. The breakfast and hospitality hours are pretty typical for a Residence Inn, which is to say that it's pretty decent for being complimentary. The location is excellent for shopping on the the Magnificent Mile and Watertower Place, going to the top of the Hancock Tower, jogging along Lakeshore Drive, and the "beach". All in all, the best Residence Inn I've ever stayed at, and I wouldn't mind staying here again if the Courtyard is too full or overpriced or if the James Hotel doesn't have one of its awesome Travelzoo deals.

Very nice. Like staying in a one bedroom apt. Plenty of room. Only complaint was it's not WIFI you have to plug in. Location is great.

Booked on Priceline so wasn't sure what we were going to get. Hotel is 1.5 blocks off Michigan Ave right down from John Hancock building. GREAT LOCATION. Lobby was clean and room was large and clean. Elevator alittle scary but that is normal with older buildings. Parked alittle down the street for about 8 dollars cheaper than valet, not sure would do again.
Recommend Hotel great value for Michigan Ave area.
Not scary walking back to hotel at night from Cheesecake Factory.