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Homewood Suites by Hilton Chicago Downtown: Traveller Reviews

TripAdvisor Traveller Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4.5 of 5 stars 163 reviews
163 Reviews
5.0 of 5 stars
82
4.0 of 5 stars
63
3.0 of 5 stars
9
2.0 of 5 stars
7
1.0 of 5 stars
2
TripAdvisor Popularity Index:
  • Measures overall traveller satisfaction based on ratings, reviews and other sources.
#5 of 164 hotels in Chicago
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  • Hotel class: 3 of 5
  • Rooms: 233
Address:
40 East Grand Avenue
Chicago, IL 60611
Check Rates: £128 ($256) Avg. Price
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TripAdvisor Traveller Reviews

Reviews of Homewood Suites by Hilton Chicago Downtown

( 22-26 of 163 )
“Our home in Chicago”

Homewood Suites by Hilton Chicago Downtown

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5 of 5 stars
SF Bay Area
4 May 2008

We had a conference at the nearby Marriott and thankfully could not get a room there, since it would have been $3-400 a night there. We found Homewood Suites, which is literaly next door. From our room, we could look into the rooms at the Marriott.

Boy are we glad we found this place. We paid $189 a night for 7 nights. If you stay 7 nights, it is considered "extended stay" and it is cheaper-probably cheaper total than if you stay 4-5 nights. Their pricing is a tad bit confusing because most room types have different rates on different nights, so just make sure you know what you average room rate is before thinking you got a great deal for all nights.

Location: It is one block off Mag Mile, and across street from Nordstrom, PF Changs, Pizzeria Uno, Bloomingdales, ESPNzone etc. GREAT location within walking distance of anything on Michigan Ave. or the Loop. In the room they have menus from various eateries that will deliver. Rannallis is great for pretty basic italian fare and salads. They are fast and only charge $2.50 delivery.

Public areas: The staff is very friendly. You take elevator to floor 6 for lobby, shop, and dining room.....

Almost the best part is the breakfast, which is probably the best complimentary brekfasts I have had a hotel ever. Scrambled eggs, breakfast meat, panckaes, french toast or fresh waffles, cereal, donuts, bread bagels fruit, yogurt, juice hot drinks. It got a little monotonous after 7 days, but the higher end-hotels don't even have this nice a breakfast for $$. NOR do the ritzey places have a buffett dinner. It is Mon-Thursday and is basic, but they have themes. Spagetti and meatballs, hamburger, pizza, Philly Cheese steak, chinese, etc. Usually some steamed veggies, small salad bar, hot entree and usually some kind of vegetarian option like mac/cheese, potatoes. Beer and Wine and soft drinks. Cake and pudding for dessert. Very passable, especially if you think that yo are saving $40 on dinner or more. We ate there 2 night out of 7. You can take the food to-go up to your room as well.

Room: we had a corner room. All the "_04" rooms are on the southeast corner which affords a view from the Hancock Tower to the Trump Tower and Wrigley Building in the middle. We loved it. You walk in and it has an almost full kitchen (no oven) with fridge, 2-burner cooktop, microwave, sink, dishwasher and dishes for about 4 people. Then there is a living area with dining table/desk, two dining chairs, an easy chair, couch, coffee table and tv. The bedroom has a confy king bed with pelty of pillows and clean duvet cover, tv and standard bathroom. You can close the bedroom door and the couch folds out. You have to go thru the bedroom to get to the bathroom. The dcor is urban, with warm colors and some ncie bw photos of Chicago architecture.

There is free wireless and ethernet cable internet in the room, which worked great. They also have a business center on floor 6 with printers, and conference table etc, so you can print out boarding pass etc. All the expensive hotel charge $10 a dayand that is if you can get it to work properly.

Overall, we were REALLY pleased with the quality AND value. These days you are lucky to get one of thsoe in a hotel, but to get both-wow, that says a lot. It makes you wonder how Hilton is able to do it, and makes you wonder how much profit these swankier palces make on just a simple room and no extras at all and still charge twice as much.

We will be back to this place and will look for more of these Homewood Suites elsewhere.

  • This TripAdvisor Member:
    • Liked — Value, location, food
    • Disliked — Couldn't stay longer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dbolt's Summary
Date of Stay: April 2008
Visit was for: Business
Age group: 25-34
Member since: 14 July 2006
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location (e.g., convenience, views)
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
A romantic getaway, Girlfriend getaway, Older Travellers, Families with Small Children, Families with Teenagers, tourists
I do not recommend this hotel for:
pet owners
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Business meeting / Event, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: £128 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Good location and very nice”

Homewood Suites by Hilton Chicago Downtown

7 Apr 2008

This hotel is very good in general.

Good for families like us as rooms are spacious.

Good value as breakfast and light dinner (Mon-Thurs) included.

Location is great for the Magnificent mile.

Main advise is not to trust the staff to help you with any transport. Staff at check-in (6th floor) are unware of information on getting around so refer you to the staff on the ground floor. I needed to get to another town, the staff booked me a terrible taxi with a man with a broken arm at an exhorbitant rate (I think he was related or something). The guy didn't know the route and didn't hang around for the return as previously agreed as he reckons he got an emergency call from the hospital who wanted to see him .... I didn't think hospitals were that responsive!!!

I was told by the guy who sorted this out that limos would charge $300 each way. In the end I had to get a limo for the return which cost me $80 ... way cheaper than what the taxi driver charged me.

This hotel is a great hotel but diminished by dodgy staff practices.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KappyMe's Summary
Date of Stay: April 2008
Member since: 14 November 2007
Was this review helpful? Yes No
Check Rates
Average price*: £128 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“homewood suites great for the family”

Homewood Suites by Hilton Chicago Downtown

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4 of 5 stars
mentor, ohio
4 Apr 2008
1/1 found this review helpful

Upon the the recommendations of TripAdvisor reviews we chose Homewood Suites on Grand Ave. one block from the Michigan Avenue for a two night stay the week after Easter. It cost $179 per night plus parking. We checked in an hour early and were given upon request a corner room on the top floor. The indoor pool was on the same floor. My wife and two daughters, ages 8 & 10 enjoyed the pool and the convenience of walking down the hall to go swimming. There is a free breakfast buffet and at 5:00 p.m., wine, beer and a light dinner during the week. The location was great and we had a 15 minute walk to the American Girl Store. The concierge/bellman, Rod, was very helpful and got as a discount for the river cruise which was also a short walk from the hotel. The entire staff was very friendly and helpful. Check out the Homewood Suites web cite for room details and prices..

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Was this review helpful? Yes No
Check Rates
Average price*: £128 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Medical Conference”

Homewood Suites by Hilton Chicago Downtown

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4 of 5 stars
Kalamazoo, MI
3 Apr 2008

Was Here March 29 thru April 1.

Pro's: [quite a lot]

Clean
Free wired and WiFi internet in rooms
Comfortable beds with plenty of pillows
Breakfast buffet : always with a meat serving

Con's: [few and only mld]

Only 2 elevators, but waits were not long

I was very happy with my stay and will be back when business or pleasure opportunity presents.

  • This TripAdvisor Member:
    • Liked — Breakfast bar and free internet
    • Disliked — nothing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kalamazoo_Doc's Summary
Date of Stay: March 2008
Travelled with: Solo traveler
Visit was for: Business
Age group: 35-49
Member since: 02 February 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location (e.g., convenience, views)
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check-in / front desk
    • 4 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
A romantic getaway, Girlfriend getaway, People with disabilities, Older Travellers, Families with Small Children, Families with Teenagers, tourists
I do not recommend this hotel for:
Great pool scene
I selected this hotel as a top choice for:
Business meeting / Event
Was this review helpful? Yes No
Check Rates
Average price*: £128 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Had a nice getaway”

Homewood Suites by Hilton Chicago Downtown

1 Apr 2008

The Mrs and I decided to get out of Texas for a few days. We picked the Homewood because of location (Near just about everything). Staff very nice, very helpful. Clean room (Some spots no big deal). Neighbors upstairs got loud, but the hotel took care of that quickly. Looking forward to staying at The Homewood again (Just next time in the summer).

  • This TripAdvisor Member:
    • Liked — The evening reception, Breakfast
    • Disliked — View of a roof top
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pjayjackson's Summary
Date of Stay: February 2008
Travelled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 35-49
Member since: 22 July 2007
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location (e.g., convenience, views)
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Check-in / front desk
    • 4 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older Travellers, Families with Small Children, Families with Teenagers, tourists
I do not recommend this hotel for:
pet owners
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Great food / Wine, Shopping, Other
Was this review helpful? Yes No
Check Rates
Average price*: £128 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Homewood Suites by Hilton Chicago Downtown

( 22-26 of 163 )
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Homewood Suites by Hilton Chicago Downtown Address

40 East Grand Avenue, Chicago, IL 60611