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Allerton Hotel: Traveller Reviews

TripAdvisor Traveller Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 221 Reviews
5.0 of 5 stars
43
4.0 of 5 stars
77
3.0 of 5 stars
33
2.0 of 5 stars
34
1.0 of 5 stars
33
TripAdvisor Popularity Index:
  • Measures overall traveller satisfaction based on ratings, reviews and other sources.
#90 of 182 hotels in Chicago
Show Hotel DetailsHide Hotel Details
  • Hotel class: 3 of 5
  • Rooms: 443
  • Address: 701 North Michigan Ave Chicago, IL 60611
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: Twenty-six story historic Hotel centrally located on Magnificent Mile, near Water Tower Place. This description is based on information provided by the hotel.
Business Centre Fitness Centre Free High-Speed Internet Restaurant Room Service
Check Rates: £196 ($285) Avg. Price
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TripAdvisor Traveller Reviews

Reviews of Allerton Hotel

( 69-73 of 221 )
“Older, renovated property with SUPERB staff.”

Allerton Hotel

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4 of 5 stars
Detroit, Michigan
19 Nov 2007
1/1 found this review helpful

We had a five day/four night stay here in conjunction with professional meetings. Mrs. Gardiner and I had Kiddo with us, so we were understandably nervous, having read the reviews posted here.

Net, we were very, very pleased.

First thing we did, since we’d read concerns about the size of the rooms was to pay an upgrade fee to get into a suite. We had a delightful suite on the 20th floor, with windows on three sides (room number 2001) of the suite. WOW. Really, really nice.

The room was very clean; linens were Crowne Plaza style (left over from the change of flags, I guess). A rollaway bed was brought for Kiddo, and fit nicely. They had Gilchrist & Soames toiletries, which was very nice.

We needed a fridge for milk and apple juice for Kiddo, and one was brought up and plugged in at no charge.

The Tap on Two was closed for renovations, and the bar and restaurant had been shoe-horned into the Lobby area. They’re forgiven for this… but I’ll peek back in once this is done.

Yes, the elevators are tiny, but they do go all the way to the street level now.

Look, the hotel is a Grande Dame. It’s old. Think Palmer House in Chicago, Tutwiler in Birmingham, Marriott East Side in NYC. If you want large rooms in Chicago, book a newer hotel or upgrade the room. Location, though, is just incredible. You know you’re on prime real estate when the street level part of the building houses Brooks Brothers. Apple’s Mich Ave store is just across the street.

Service, in every interaction, was crisp and friendly. Concierge gave great direction to terrific restaurants, and even got us a “line cutter” invite that slipped us directly past the long line at Gino’s East!

We were part of a set of three day meetings, and the banquet staff was equally crisp, responding to everything from minor A/V issues to extra bottles of water. The meetings went very smoothly, and I’d be happy to book here again.

I think I have, though, solved all of my future hotel and travel issues… by hiring one of their people. Not sure how I do this or pay for it, but I want to hire Bennis, who works at the front desk, as my personal hotel handler. I want to have this lady travel a day ahead of me, and be working the front desk at every hotel I visit anywhere in the world. (This will require some travel on her part, I suppose.) She’s that good. Heck, she could even teach the folks at the JWMarriott Hong Kong a few things! She was absolutely superb from the moment we walked into the lobby until we left. She chatted up Kiddo, helped us with directions, had leftover pizza frozen for the trip home, patiently answered questions… wow. Bennis, if you get bored at the Allerton, let me know!

Good hotel, will be better when renovations are done. Absolutely superb staff. Excellent stay.

  • This TripAdvisor Member:
    • Liked — Superb staff...
    • Disliked — Combo biz center/gift shop in lobby was silly expensive.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChaunceyGardiner's Summary
Date of Stay: November 2007
Travelled with: Family with young children
Visit was for: Business
Age group: 35-49
Member since: 16 September 2006
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location (e.g., convenience, views)
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
Girlfriend getaway, Older Travellers, Families with Small Children, Families with Teenagers, tourists
I do not recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Great pool scene
I selected this hotel as a top choice for:
Business meeting / Event
Was this review helpful? Yes No
Check Rates
Average price*: £196 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“I Moved Out On Monday Morning”

Allerton Hotel

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1 of 5 stars
california
7 Nov 2007
2/3 found this review helpful

The rooms were very small. The bed was approximately 2 feet from the door.There was no bath tub in the room, only a shower. The carpet in the hallway was very dirty and stained.

Do not sign the second document they give you when you check inn. The document states that if you check out several days early you must pay an extra $100.

They charge $10 per nite for the internet.

I checked in on a Sat and checked out on Monday morning, I went to the Marriott Courtyard, which was great!

The elevator only holds about 4 people at a time.

  • This TripAdvisor Member:
    • Liked — location was good
    • Disliked — the hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
blkjax's Summary
Date of Stay: October 2007
Travelled with: Business colleagues
Visit was for: Business
Age group: 50-64
Member since: 27 April 2006
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 4 of 5 stars Location (e.g., convenience, views)
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Check-in / front desk
    • 4 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
No way!
I recommend this hotel for:
pet owners
I do not recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older Travellers, Great pool scene, Families with Small Children, Families with Teenagers, tourists
I selected this hotel as a top choice for:
Business meeting / Event
Was this review helpful? Yes No
Check Rates
Average price*: £196 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“A little below average”

Allerton Hotel

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3 of 5 stars
Miami, FL
30 Oct 2007
3/4 found this review helpful

The good thing about this hotel is location. It's right on Magnificent Mile (Michigan Avenue) so if you like shopping, this may be the right one. However, The Allerton Hotel did not meet my expectation at all. I booked a double junior suite and expected to get a nice, if not, a quite nice room. Turned out, the room was pretty ugly looking. The wall was painted yellow. Mind you it's not the yellow you see in the photo gallery on the hotel's website. If you really want to see how your room would look like, check out the hotel's virtual tour. It looks the closest to the real thing. The staff were ok. Though, the concierge was excellent.

  • This TripAdvisor Member:
    • Liked — Location
    • Disliked — Decoration
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Asatis's Summary
Date of Stay: October 2007
Travelled with: Family with teenagers
Visit was for: Quality time with family
Age group: 18-24
Member since: 26 January 2007
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 5 of 5 stars Location (e.g., convenience, views)
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Check-in / front desk
    • 3 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Probably not
I recommend this hotel for:
pet owners
I do not recommend this hotel for:
An Amazing Honeymoon, A romantic getaway, Great pool scene
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: £196 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Not a bad place at all”

Allerton Hotel

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4 of 5 stars
California
30 Oct 2007
2/2 found this review helpful

I recently stayed at the Hotel Allerton for a conference (10/22-10/26). It was a decent deal that I got through the conference. I had read previous reviews that were mixed regarding this hotel and was sort of skeptical. I will break down my review for you now...

Hotel/Room: The hotel is old/historical looking from the outside. But it has been recently refurbished. Other reviews stated that the elevator only went to the lobby and you needed to transfer out. This has all changed. You can now ride the elevator from street level to your room. I had a room on the 19th floor. It was on the small side (had two beds) but was tastefully decorated. The TV was kind of awkward because it was perpendicular to the beds. We faced another building (but I didn't care for a view). The bathroom was nicely decorated and the shower had great water pressure. No fridge in the room but a desk in between the beds. Small closet with a safe.

Location: This was one of the best features. Right on Michigan Ave. A couple blocks away from everything including: Giordano's Pizza, Water tower mall, John Hancok, and a bunch of other great shopping stores. You could walk to pretty much anything.

Service: I had booked for 1 king bed but at the last minute needed two beds. The hotel stated that they were sold out and couldn't make the change. However when I got there, they were able to give me the two beds and didn't even charge me extra. The bellmen were nice enough. And I thought the front desk was great too. They were going to charge me for internet access, however I checked my wireless and found that I could pick up a signal free of charge. Never used room service. Maid service was good. No turn down though.

I really had no complaints about this hotel. I got what I expected and was pleased with it. Would go back if I needed to.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saysum's Summary
Date of Stay: October 2007
Member since: 08 March 2005
Was this review helpful? Yes No
Check Rates
Average price*: £196 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Extremely poor - rip off and bad management”

Allerton Hotel

28 Oct 2007

Tiny rooms, rude service, the duty manager tried to rip me off by charging me a no show charge (even though I had been staying at theh hotel on the night in question). I had to call in other staff to verify that I had been there. The restaurant and bar are very very ordinary. The rooms are so small that once you have put your suitcase down there is NO floor space. I moved to the Radisson a couple of doors down as I had to stay one extra night and it was amazingly good value. Cost less. Huge room, huge bathroom and very pleasant.
Avoid it. There are many better alternatives.

  • This TripAdvisor Member:
    • Liked — Location
    • Disliked — Rude unpleasant and downright dishonest service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeorgieBrown's Summary
Date of Stay: April 2007
Travelled with: Solo traveler
Visit was for: Business
Age group: 35-49
Member since: 28 October 2007
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 4 of 5 stars Location (e.g., convenience, views)
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Check-in / front desk
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
No way!
I recommend this hotel for:
pet owners
I do not recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older Travellers, Great pool scene, pet owners, Families with Small Children, Families with Teenagers, tourists
I selected this hotel as a top choice for:
Business meeting / Event
Was this review helpful? Yes No
Check Rates
Average price*: £196 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com

Reviews of Allerton Hotel

( 69-73 of 221 )
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Allerton Hotel Also Known As

Address: 701 North Michigan Ave, Chicago, IL 60611