We expected a lot from this 3-star hotel. The front lobby was modern - a nice comfortable common area with a Starbucks, mini-grocery and the main desk. Beyond that, the rooms were OK. Here's the good part: The beds were very comfortable, room was clean, Wi-fi was free and good quality, nice work space / desk area. Hotel is close to the highway and close to lots of shopping and restaurants. We were less than happy that we could hear all of our neighbors late at night and early in the morning. The walls are thin. The hotel is hard to find. The access road is off of the mall parking lot so you get there by going in to the Northwoods Mall. There are 2 other hotels back in the same area accessed via the same road (Residence Inn and another (?)). As others mentioned I can imagine that this is a problem with GPS if you don't know the area - we did so it was a little easier for us.
The deal breaker was the air conditioner in the room. When we arrived the wall unit was starting and stopping, starting and stopping. We adjusted the thermostat but the problem continued. We should have asked for another room right then but did not since we were tired and had unpacked. I played with the wall unit cover and magically the A/C started to behave better. Not sure why, but we were fine - until 3am when the unit began to start and stop again. We managed to find the thermostat again and shut the A/C off altogether so we could go back to bed. Hopefully, not all of the rooms have this problem, but this one was pretty bad.
Though you're next to the mall, it is not within walking distance.
There are many choices in this area and I think we can do better next time.
- Also Known As:
- Courtyard By Marriott Peoria Hotel Peoria
- Courtyard By Marriott Peoria Hotel
- Courtyard Peoria
- Peoria Marriott
- Peoria Courtyard
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