We stayed here for 1 night to have a Woodfield shopping weekend. Check-in was fast and friendly; Garrett, the evening front desk clerk that night, was very polite. After going up to our room, we found the a/c unit was running, but not cooling. I phoned the front desk and Garrett was up in less than 5 minutes to personally escort us to a new room with a normal/great working a/c unit in the room. He has very helpful and kind, yet professional. The beds were very comfortable and we had a great night sleep. The breakfast buffet was nice; great selection of cereals, eggs, sausage, toast, fruits, yogurt, waffles, french toast and various breads and pastries. There is also plenty of juice/coffee/milk selections. The food was fresh, tasty and the kitchen/breakfast staff seemed to pay very good attention to what needed replentished. The entire staff all in all was very efficient! My daughter enjoyed the pool and hot tub. It's a good size pool area with plenty of seating. The parking area is well lit with plenty of parking spaces. This hotel is easy to find; right near IKEA. Woodfield mall is only a few traffic lights away along with plenty of alternate food choices such as Olive Garden & TGI Fridays. The hotel is in a very safe area. I felt totally comfortable here and will most definelty stay here again next time I'm in the area! Well done!!












