The location of this hotel is great for work and it is by far the best priced hotel in Westmont. That being said, you get what you pay for; it's not a top notch hotel and the cleanliness was hit or miss. For example, the kitchen floor and the bathroom were both clean but the kitchen sink was dirty and the dishes had been put away really wet so they were funky. I had to wash everything really well before I could use it, which I would have done anyway because there wasn't a dishwasher. A dishwasher would let you know at least the dishes had been exposed to high temperature water to kill germs. They provide a SMALL packet of dish soap, but it's not very good soap.
On the up side, the halls and lobby looked freshly painted, and the internet worked without problems. Having the kitchen area is great for keeping food costs down. The location in a business park is convenient for jogging / walking (not a lot of traffic) and it is not too far from the airport but without airport-type prices.
I will stay again but I know that I have to bring more sanitizing wipes and my own dish soap. The price and location is worth it BUT if I was trying to impress a colleague or client, I would send them to the Double Tree in Oak Brook.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
30 September 2013
Thank you for taking the time to write a review of your stay. Please accept our most sincere apologies for the dirty sink and the wet dishes. As this hotel’s manager, I can assure you that I have addressed these issues with my team to ensure your experience is not repeated. In addition, I am glad to hear that the cleanliness of your room and the internet service met your expectations.
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I am grateful for the feedback you provided so we are able to continually improve our hotel. If you would like to discuss this further, please do not hesitate to contact me at firstname.lastname@example.org. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town
This response is the subjective opinion of the management representative and not of TripAdvisor LLC