We were there for a convention and stayed 5 nights. Many people were checking in at once, and many people had checked out that morning so I don't think they were quite ready for us.

Our room was spacious and clean for the most part. A shampoo bottle and soap from the previous occupants were still in the shower when we checked in. There was also hair on the bathroom floor by the shower. The rest of the room was clean though. What I found disappointing was that a suite, especially for the price, did not have a refrigerator and/or microwave. I have stayed in lesser hotels and even darn cheap motels that had those amenities!

A couple of things to keep in mind: 1) When they say they have "guest laundry", they do not mean a washer and dryer for use by the guests but rather a valet laundry service which was somewhat expensive; and 2) their "Business Center" is totally lame: they charge $.49 per minute for computer use, whether it's for Internet access or word processing, and $.50 per page to print something. Not that it really mattered because the computer was broken the entire time we were there.

Every morning they provide a free hot breakfast which was pretty good. It included eggs, biscuits and gravy, either bacon or sausage, 3 types of cereal, pastries or muffins, waffles, instant oatmeal, apples, oranges, coffee, tea, orange juice, apple juice, cranberry juice, and milk. The breakfast was served in the restaurant attached to the hotel. If you decide to dine there for any other meal, be prepared to wait quite some time to receive your food.

In the end I do have to say that the hotel is pretty nice, the bed was comfortable, the staff was friendly, and the breakfasts were good. It just seems that this hotel lacks amenities that other, cheaper hotels provide for free.

My husband and I had a family gathering to attend and Burlington is the closest town. We booked a room here for two nights originally. I was specific in our requirements, clean and quiet. We booked the nicest suite and for a small town this was pretty pricey. It would have been no matter if it had lived up to the expectation. First of all, the room was right next to the elevator. It was definitely a disappointment for room arrangement as well. The jetted tub is in a carpeted dark alcove off the sitting area of the room and the bed is in another small alcove off of the sitting area. The bath was small and nothing special for sure. The absolute worst part of this experience was the incredible noise level. People were running and STOMPING upstairs until well after 1AM. I called the front desk and the woman who answered was not friendly or helpful. We canceled our second night and would never stay at this hotel again. I wrote a letter to the local management and never heard back from them. In short, a much lesser hotel would have matched the experience so don't waste your money.

We booked this hotel for a family reunion, based on other reviews, and were very pleased.
The staff was courteous and allowed us to check in early after a long drive.
The room was clean and well-maintained.
As others mentioned, the pool and breakfast were awesome.
My niece asked for and received a crib and a refrigerator for her suite.
My granddaughter lost her security bear, and we were worried that it had been rolled up in the sheets and taken away by housekeeping. PopPop told the front desk, "This hotel is great, but I will give you five stars plus if you find my granddaughter's bear." They had it behind the counter --she had left it in the restaurant--making it a perfect stay!

I was pleased with most every aspect of our stay at this hotel.

The rooms were clean and comfortable. I noticed another review mentioned a fridge in the room, but we did not have one, so it might be something to request if needed.

The breakfast was excellent for this type of hotel -- waffles, biscuits/gravy, eggs, ham, cereal, yogurt, some fruit, and danish. The breakfast area was in the restaurant, and was well-kept.

The pool was great -- large and nice for kids. One complaint about the pool area -- it was HOT! I mean, like a sauna in the whole pool room. The pool itself was fine, but it was uncomfortable to sit in the room. The kids didn't seem to mind, but the adults were sweating!

We were pleased with the accommodating staff. We were staying with a large group (all family) using 8-9 rooms, and they were kind enough to allow a couple of special requests. Thank you!