We recently attended a wedding here. The ceremony was lovely, as was the setting, and the couple had made a point of saying families with children were welcome. It soon became clear, however, that Ray, who I believe is the proprietor, does not welcome children on the property. At the informal reception, when a group of kids started a harmless game of tag on the nearby green, he severely scolded them for not sitting in their chairs . When our nine year old, a nature lover, was admiring a frog in one of the fountains, Ray yelled at him "you've had enough pond time--go back to your parents!" He actually made him cry. He even yelled at our two and a half year old for getting too close to the impatiens. His treatment of the parents bordered on harrassment, berating them to "control your kids!" These were just a few of the negative incidents, and even members of the wedding party were embarrassed by his behavior. It is clear he is not used to dealing with children, because these were very well-behaved kids who were simply enjoying the park-like environment--one of the qualities they heavily advertise. We understand that some places do not want young children, and we respect that, but if that is the case with Castle Unicorn, they should make that clear to their potential customers. In fairness, the hostess, whose name I don't know, was very pleasant to the kids and seemed to enjoy their presence, even allowing them to get up close to a gargoyle statue (as kids will want to do), which Ray had scolded them for just minutes before. She even encouraged them "to spend the night sometime"--something we had actually been considering. Her hospitality, however, did not make up for Ray's rudeness. It is clear he views his "castle" and its grounds as a museum piece, best observed from a distance--especially if you have a family.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
3 June 2012
We welcome feedback from all of our guests that have the opportunity to experience a wedding reception at Castle Unicorn. The manicured grounds and ponds feature many varieties of ornamental trees, flowers and aquatic plants as well as koi fish and several varieties of native frogs...........a real attraction for youngsters. These plant and animal species coupled with the water fountains provide for an incredibly gorgeous backdrop for even the most discerning bride. In fact, these features are more of an extension of our Castle Pavilion (reception venue) than the traditional 4-wall indoor banquet hall.
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With weddings booked week after week our commitment to every bride is the same: To provide a safe, beautiful, professional Wedding Day experience, while maintaining the quality and visual integrity of the surrounding grounds for all the brides that will follow throughout the spring, summer, and fall. In an effort to maintain our commitment to all of our upcoming brides we experience the occasional overly rambunctious and unsupervised youngster who may either be trampling through the flower beds or tossing items in the pond with the beautiful and innocent fish and frogs as their apparent targets.
When parents or guardians have chosen to ignore either the whereabouts or activities of their children we unfortunately are left with no other choice than to attempt to curtail the destructive, unsafe and on many occasions behavior that is offensive to other guests. We have all witnessed the 'out of control' little tyke at the grocery store. This is really no different here............we simply ask that parents be responsible and respectable of the property and venue, but foremost honoring the many brides that depend on us to provide the perfect day for their Wedding.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC