First of all, this is a Super 8. You have to judge apples against other apples. It's a discount motel. That said, they advertise:
"When you return from your busy day, relax in our hot tub or swim in our indoor pool."
No you won't. The pool is closed, and apparently has been closed for a long time. It's shameful that this company doesn't change that part of their online advertising. On the other hand, if you happen to belong to a YMCA that participates in the away program, Red Oak has a really nice "Y" that's only a few blocks away, and they have a really nice pool.
Cleanliness: No complaints there. I've stayed in far more expensive places that were not nearly so clean. No problems there.
WiFi: The WiFi worked very well from our room--good signal and lots of bandwidth for four days, but was out on the morning that we left.
Parking: Reasonably good, paved, parking in front and a gravel lot in the back that could use some fill and attention, but still not too bad if you drive around the deeper ruts.
Building Condition: It's an older building, and the floors squeak a bit. We stayed on the top floor, so it wasn't an issue for us, but were mindful that heavy stomping around would probably be heard below us. When we checked in, the parking lot was full of trucks from construction crews, and that was a good thing. Those guys got back from work and went to sleep. They were all very respectful of each other's quiet.
Drains, etc.: No problem with our drains, but a towel rack was sagging. Called the desk right after we got into the room to report that and they sent someone from housekeeping up (no tools) to look at it. Later got a called from some guy who said they'd have to order a new one. I could have fixed it in 2 minutes with a screwdriver. Oh, well, it still held towels.
General appearance: This is NOT a run-down place. It's an older building that has been cheaply glossed up to be presentable. It's a Super 8, folks, and that's what they are about. It's a discount motel, so you have to expect discount quality. I noticed some small things, but overall the place was far better than other reviews had led me to expect.
Continental breakfast: Keep in mind that "continental breakfast" doesn't mean a full buffet with cooked-to-order cuisine. It's a Super 8. Given that, the breakfast was better than expected. Make-your-own waffles were very good, two kinds of juice, a variety of cereals, yogurt, etc. The only drawback was that the staff didn't seem to be interested in watching to be sure that things weren't running out. When they did, and when you located someone to take care of it, they did so cheerfully ... but it wasn't always easy to find someone at the desk.
TV, AC, etc.: AC was off when we arrived and it was a very hot day. It took the AC unit awhile to cool the room, but was adequate to keep the room comfortable after that. The TV worked fine and had a pretty good lineup of local channels and basic cable stuff.
Beds: I won't say that the mattresses were exactly "concrete", but they were pretty firm. When I was young and skinny, I liked that sort of mattress ... but now I'd be more comfortable with something that conformed a bit better to my own shape. Slept fairly well, but woke up sore in the morning. By the end of the fourth day, though, I was getting used to it.
Staff: While they weren't always easy to find, they were very pleasant and helpful. I'm guessing that they are doing the best that they can to make the place as pleasant as possible while working for an owner/owners who don't want to put a penny more into the place than they absolutely have to. It is, after all, a Super 8.
- Also Known As:
- Super Eight Red Oak
- Super 8 Red Oak
- Red Oak Super Eight
- Red Oak Super 8
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