I chose this hotel because of it's reasonable price and it's distance to our destination (Newport, KY.) I took my cousin and her fiance and 5 other people to Newport for their bachelor/bacheleorette parties. When we got our keys and went up to the first rooms they gave us, I opened the door to my room and just stood there staring into the room trying to figure out what was wrong. Then it hit me, there were not beds in the room. All of the linens were piled on the dresser, and the frames were in the floor, but there was no mattress or boxsprings on either bed. So I went to the front desk and told them and they gave me another room. So as I was getting ready, my friend knocked on the door and when I opened it, she was standing there with a look of disgust on her face and a hotel paper cup with a crack pipe sticking out of it. She had reached down behind the dresser to plug in her straight iron and get the TV controller, and almost stuck her hand right on the broken glass pipe. So once again I went to the front desk to report the problem. The girl at the desk took the pipe, but didn't look at all surprised that we had found it. She offered to switch rooms again, but we were almost afraid to see what the next one might hold. So, as we continued to get ready, I attemted to call the other room and see if they were ready, but no one would answer. When I went across the hall to see why they weren't picking up, they said they never heard the phone ring. Guess why? Because there wasn't a telephone in their room at all. So one more trip to the front desk, only to find out that they would have to locate a phone for us and we could pick it up when we came back that night. The next morning, my cousin walked across the hall barefoot to our room, and realized that the carpet in the hallway was soaking wet in about a 10x10 area. At checkout, even with all of our problems, they did not offer us a discount on the rooms or offer any condolences for our miserable accomodations. We even took pictures of the crack pipe because we knew that no one would believe us. I would not recommend this hotel to anyone.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC