Hi,Well first I have to say that the reason we do select La Quinta is due to your front desk courtesy and has the best bedding and rooms but my wife loves to come to our room after we have been touring the room and hit the swimming pool and spa but I have to tell you that our stay at La Quinta in Covington, La. didn't have either. The front desk did never greet us as we walked in as they always do everywhere else there was a sign every time that they were away helping another guest. When my wife and I tried going to the pool and spa the pool was cold like ice and the spa was as well and both dirty actually in the spa there were dead wasp in it and some trash so when we did see someone at the front desk we asked them about the maintenance of the spa and pool and he made a comment with a chuckle we have not worked or maintain neither one of them since mid-December not the answer or respond we were hoping for so I advice my wife not the effort to even mention anything else to them. And the housekeeping did not empty out or vacuum the room as well. This does not mean we will not be returning to La Quinta but did want to give you some feedback on our experience and stay that your staff did not make it to pleasant for either one of us. I am hoping that this will help to make any corrections that need to be made to your staff and facility. Thank you for listening.
- Also Known As:
- La Quinta Inn & Suites Covington Hotel
- La Quinta Inn And Suites Covington
- La Quinta Inn & Suites Covington Hotel Covington
- La Quinta Covington
- Covington La Quinta
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