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Four Points by Sheraton New Orleans Airport: Traveller Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveller Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
2.5 of 5 stars 30 Reviews
5.0 of 5 stars
4
4.0 of 5 stars
1
3.0 of 5 stars
7
2.0 of 5 stars
8
1.0 of 5 stars
10
TripAdvisor Popularity Index:
  • Measures overall traveller satisfaction based on ratings, reviews and other sources.
#8 of 21 hotels in Metairie
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  • Hotel class: 2 of 5
  • Rooms: 220
  • Address: 6401 Veterans Memorial Boulevard Metairie, LA 70003
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: Seven-story modern Hotel with tropical courtyard; located off I-10, five miles from MSY airport, ten miles from New Orleans. This description is based on information provided by the hotel.
Business Centre Fitness Centre Free High-Speed Internet Free Parking Pets Not Allowed Restaurant Room Service Swimming Pool
Check Rates: £88 ($155) Avg. Price
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TripAdvisor Traveller Reviews

Reviews of Four Points by Sheraton New Orleans Airport

( 9-13 of 30 )
“Rude employees”

Four Points by Sheraton New Orleans Airport

18 Oct 2007
1/1 found this review helpful

While we found the hotel lobby nice there is definetly an offensive odor in the hallways. We must have checked in on a bad day. It seemed the manager was having a discussion with an employee in public that should have taken place behind closed doors. We had several encounters with Lana whose "holier than thou" attitude was enough for us to check out and find another hotel. Her entire demeanor was one of superiority and snobbishness. She really needs to learn a better way to interact with her employees. The hotel also has a mold problem. I know Katrina just happened but the stench of mold is overwhelming. A mention of this problem and the algae in the pool went unnoticed by the employees.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PittsburghScrubs's Summary
Date of Stay: October 2007
Member since: 27 April 2005
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Average price*: £88 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Fine for a one-night stay”

Four Points by Sheraton New Orleans Airport

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3 of 5 stars
Washington, D.C.
17 Sep 2007
6/7 found this review helpful

I stayed at the hotel for a night before a flight the next morning.

The good: checkin was uneventful and rapid. The public areas are clean with modern decor. The bedroom and bathroom were clean, and WIRELESS INTERNET WAS FREE. Though my room on the top floor looked over the pool and highway, no highway noise made its way to the room. The business center made printing boarding documents easy.

The not-so-good: The air conditioning unit was loud, the hallways (supposedly non-smoking) smelled of stale cigarette smoke, and the front desk wasn't able to provide me with a comb when I realized I had left my brush in the previous hotel room I had occupied.

Overall, the hotel is relatively inexpensive ($110) and an easy 5-10 minute drive from the airport. I'd stay again.

  • This TripAdvisor Member:
    • Liked — airport proximity, free wireless internet
    • Disliked — air conditioner noise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zinnflylla's Summary
Date of Stay: August 2007
Travelled with: Solo traveler
Visit was for: Business
Age group: 25-34
Member since: 17 September 2007
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location (e.g., convenience, views)
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Check-in / front desk
    • 3 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Most likely
I recommend this hotel for:
People with disabilities
I do not recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, Older Travellers, Great pool scene
I selected this hotel as a top choice for:
Business meeting / Event
Was this review helpful? Yes No
Check Rates
Average price*: £88 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Great Hotel”

Four Points by Sheraton New Orleans Airport

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5 of 5 stars
Duluth, Georgia
13 Feb 2007
4/4 found this review helpful

This hotel was very close to the airport, so it was convenient first and foremost. The staff was friendly and the rooms were clean. The bar was very hip and cool, which was a fun place to hang out in the evening. The only complaint I have was with the wait staff in the restaurant. They weren't very attentive and it took a long time for them to cook the food (eggs & toast). The food was good though, when we finally got to eat it. I would recommend this hotel to anyone needing to stay in Metairie.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
weldk's Summary
Date of Stay: February 2007
Member since: 18 February 2005
Was this review helpful? Yes No
Check Rates
Average price*: £88 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Not bad for a short stay”

Four Points by Sheraton New Orleans Airport

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3 of 5 stars
Woodbridge
23 Nov 2006
0/1 found this review helpful

The hotel is very clean. They seem understaffed and worked off their feet, especially in the restaurant. The bar service is friendly and efficient. One great thing is the wireless internet - no problems. The only faults I had were that the door handle was built upside down (up for open) and the coffee machine leaked. Also could do with fridges and safes in rooms. There's not a lot nearby, a Best Buys next door and one or two good restaurants. Walmart is 15 mins walk and there is a cheap store over the road if you're brave enough to cross the road. Security is not hot... many a time I walked in with no-one on the desk or any other staff around.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mickyzero's Summary
Date of Stay: October 2006
Travelled with: Business colleagues
Visit was for: Business
Age group: 35-49
Member since: 08 March 2005
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Location (e.g., convenience, views)
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Check-in / front desk
    • 4 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Most likely
I recommend this hotel for:
Girlfriend getaway, Older Travellers
I do not recommend this hotel for:
Young Singles, An Amazing Honeymoon, Families with Teenagers
I selected this hotel as a top choice for:
Business meeting / Event
Was this review helpful? Yes No
Check Rates
Average price*: £88 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“OK but some issues”

Four Points by Sheraton New Orleans Airport

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2 of 5 stars
Corpus Christi, TX
21 Jul 2006

You will hear it is because of the storm as to why the rooms are not up to par yet , it is nearly a year after. how the housekeeping staff cleans the room has nothing to do with storm. Hotel is going through a major ren job , Do not have sleep number beds but they do have very soft beds. Requested Refridgerator ( charge for it) but never got it. Substantial "access" charges even on local calls & 800# (.85 cents). Cable is limitied. Showtime is listed but didnt work, no comedy central , does have BET but only normal channels ( TNT, USA , Discovery, ) Coffee Pot in room but water smells so strong of Chlorine make sure you get a bottle of water. Air unit never shuts off just keeps blowing. also there is a balcony but furniture ( table , chair and lamp are blocking it) is in the way and the room is so small you cant move it over to get to balcony, so really just a large window that has a spot light on each balcony all night long that you cannot turn off.
there are better hotels..

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Was this review helpful? Yes No
Check Rates
Average price*: £88 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Four Points by Sheraton New Orleans Airport

( 9-13 of 30 )
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Four Points by Sheraton New Orleans Airport Also Known As

Address: 6401 Veterans Memorial Boulevard, Metairie, LA 70003