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Holiday Inn Express Hotel & Suites South Portland: Traveller Reviews

Call now to book: 877-270-6397 from HIExpress.com
TripAdvisor Traveller Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3 of 5 stars 36 reviews
36 Reviews
5.0 of 5 stars
3
4.0 of 5 stars
6
3.0 of 5 stars
6
2.0 of 5 stars
15
1.0 of 5 stars
6
TripAdvisor Popularity Index:
  • Measures overall traveller satisfaction based on ratings, reviews and other sources.
#9 of 11 hotels in South Portland
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  • Hotel class: 3 of 5
  • Rooms: 130
Description: 6 floors Business Park - 5 min from airport & historic old park area. This description is based on information provided by the hotel.
Address:
303 Sable Oaks Drive
South Portland, ME 04106
Check Rates: £83 ($146) Avg. Price
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TripAdvisor Traveller Reviews

Reviews of Holiday Inn Express Hotel & Suites South Portland

( 12-16 of 36 )
“Not the Best- but not the Worst, either”

Holiday Inn Express Hotel & Suites South Portland

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2 of 5 stars
Trenton, NJ
29 Jun 2007
1/1 found this review helpful

We stayed here for one night, 6-16-07. We had stayed at two other Holiday Inn Express properties on this trip and this one was definitely a rung or two below the other two.

The first negative was when we pulled up there were two police cars with their lights flashing. Never a good sign. It wasn't actually actually too bad- there had been some noisy, obnoxious young guests but they seemed to calm down after the visit from the police.

The main effect for us was a less than efficent check-in process. These things can't be helped at times, though.

The hotel was in basically good shape- although the elevators wee very slow the hallways need some maintenance as did our room.

It wasn't really bad but there were some noticeable wear on the carpets, etc. I found no holes in the wall or missing tiles as others have mentioned.

The biggest flaw in the room was the lack of any local phone books, booklet with the infornation on the hotel- times for breakfast, tv stations, etc- or any other information that you usually find in your hotel room.

The design of the room meant that the area where the desk and kitchenette area were did not get the full benefit of the air conditioner so it was a bit warmer there than where the bed was.

We did not eat breakfast there in the morning- but it looked like it was a well stocked breakfast room with many choices.

I spoke with the desk clerk as I checked out- no Express checkout as at the other holiday Inn Express motels we stayed at- and he explained that they had just recently changed over from an amerisuites and things were still being changed.

I'd say it's probably a good choice if they get their act together just a bit more.

Dennis

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wheland's Summary
Date of Stay: June 2007
Travelled with: Spouse / significant other
Visit was for: Hobbies / interest / culture
Age group: 50-64
Member since: 07 December 2003
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location (e.g., convenience, views)
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Check-in / front desk
    • 3 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Most likely
I recommend this hotel for:
A romantic getaway, Girlfriend getaway, People with disabilities, Older Travellers, Families with Small Children, Families with Teenagers, tourists
I do not recommend this hotel for:
Young Singles, pet owners
Was this review helpful? Yes No
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Average price*: £83 (year-round)
Call now to book: 877-270-6397 from HIExpress.com
“Two stays, two different experiences”

Holiday Inn Express Hotel & Suites South Portland

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2 of 5 stars
San Francisco Bay Area
22 Jun 2007

We stayed at this hotel on 6-18-07 and 6-20-07 and had two completely different experiences.
The hotel is about 3 minutes from the airport and has a free airport shuttle. Our flight to Portland on the 18th was delayed by 6 hours, so we didn't get in until 1:30am. We called for the shuttle and it didn't arrive until close to 2:00am, after we called three times.
We (literally) got the last room in the hotel and it was a King Suite that was on the 6th floor right next to the elevator. The room was disappointing, with a large hole directly above the headboard and several large scratches and dents in the furniture that caught on clothing and ripped it.
The worst part was that the bed looked as if the sheets hadn't been changed! There were visible small dark curly hairs on the sheets and the sheets were rumpled like they had been slept in. There was no mattress pad on the bed and there were large blood stains on the mattress.
We were so tired after flying from the west coast, that we just brushed off the bed and slept, trying not to think about what may be crawling in the bed.

We did complain in the morning and the front desk staff was shocked by our description of the room. They gave us a substantial discount on the room as well as three thousand priority reward points.

Our second stay was the night before our flight home and we had a much different experience. The room was on the third floor and while it still had a round hole in the wall, the room was clean, the sheets fresh with a pillowtop mattress pad. We felt much better about this stay.

During both visits, the front desk staff was very nice, always available and super helpful. Breakfast was good and food items were restocked frequently. Coffee was hot, strong and often replaced.

  • This TripAdvisor Member:
    • Liked — Close to the airport
    • Disliked — Room was not cleaned
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Iggipolka's Summary
Date of Stay: June 2007
Travelled with: Spouse / significant other
Visit was for: Personal event (wedding, ...)
Age group: 35-49
Member since: 02 December 2003
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 3 of 5 stars Location (e.g., convenience, views)
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Check-in / front desk
    • 2 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Probably not
I recommend this hotel for:
Young Singles, Families with Small Children
I do not recommend this hotel for:
An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older Travellers, Great pool scene, pet owners, Families with Teenagers, tourists
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: £83 (year-round)
Call now to book: 877-270-6397 from HIExpress.com
“Fair, but beware...”

Holiday Inn Express Hotel & Suites South Portland

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2 of 5 stars
Big Lake, Minnesota
29 May 2007
2/3 found this review helpful

The Holiday Inn Express, South Portland is a newer property that is already showing wear and tear. Reasonably priced, and convenient to 95 and the airport.

Room was not as clean as I would have liked, but more spacious than many in its price range. Bathroom had a hole in the wall, missing a tile, and had crack in wall in tub. Remote was missing from the room, and I am still waiting for the replacement. You could do worse, but if you are expecting a new, clean property, you will be disappointed.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Triplewin's Summary
Date of Stay: May 2007
Travelled with: Solo traveler
Visit was for: Business
Age group: 35-49
Member since: 29 May 2007
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Location (e.g., convenience, views)
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Check-in / front desk
    • 3 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Probably not
I recommend this hotel for:
Older Travellers, Families with Small Children
I do not recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene
Was this review helpful? Yes No
Check Rates
Average price*: £83 (year-round)
Call now to book: 877-270-6397 from HIExpress.com
“High quality, clean”

Holiday Inn Express Hotel & Suites South Portland

21 Feb 2007
3/4 found this review helpful

Everything was very high quality and clean. A step above the generic "suites/inns." We booked this because we needed a suite for us and two kids, and it was one of the cheapest in town. Pleasantly surprised to find everything business-travel quality.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NH-Traveler77's Summary
Date of Stay: February 2007
Member since: 21 February 2007
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Average price*: £83 (year-round)
Call now to book: 877-270-6397 from HIExpress.com
“Stayed before the renovations, but was decent then”

Holiday Inn Express Hotel & Suites South Portland

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3 of 5 stars
Springdale, Arkansas
10 Jan 2007
1/1 found this review helpful

Have stayed here twice. This hotel was pretty standard for an Amerisuites but has since renovated to Holiday Inn Express. Before the renovation (as Sable Oaks Suites) it still felt just like your standard Amerisuites, same breakfast offerings (eggs, donuts, bagels,fruit) and same amenities (fitness room, indoor pool)....nothing fancy, but decent. Now it looks much better, so this is a solid choice for outside Portland.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fjnovak1's Summary
Date of Stay: May 2006
Member since: 07 March 2005
Was this review helpful? Yes No
Check Rates
Average price*: £83 (year-round)
Call now to book: 877-270-6397 from HIExpress.com

Reviews of Holiday Inn Express Hotel & Suites South Portland

( 12-16 of 36 )
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Holiday Inn Express Hotel & Suites South Portland Also Known As

Address: 303 Sable Oaks Drive, South Portland, ME 04106