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Best Western Kent Narrows Inn: Traveller Reviews

Call now to book: 1-800-733-5916 from Orbitz
TripAdvisor Traveller Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3 of 5 stars 13 Reviews
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TripAdvisor Popularity Index:
  • Measures overall traveller satisfaction based on ratings, reviews and other sources.
#4 of 5 hotels in Grasonville
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  • Rooms: 89
  • Address: 3101 Main Street, (formerly Comfort Inn Kent Narrows) Grasonville, MD 21638
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: Four story Motor Inn with modern guest accommodations; located in the Kent Narrows Bay area, walking distance to restaurants. This description is based on information provided by the hotel.
No Business Centre Fitness Centre Free High-Speed Internet Free Parking Pets Allowed No Restaurant No Room Service Swimming Pool
Check Rates: £93 ($158) Avg. Price
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TripAdvisor Traveller Reviews

Reviews of Best Western Kent Narrows Inn

( 8-12 of 13 )
“Nice people, poor hotel”

Best Western Kent Narrows Inn

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3 of 5 stars
Connecticut
16 Feb 2007
0/2 found this review helpful

My wife and I and our small dog stayed in this hotel for a brief getaway. We booked it because it offered a pool and spa, and because it is dog friendly. February is the offseason for this hotel, and there were only a few other guests staying here during our visit.

When we arrived we were booked into a "suite" that was really two separate adjoining rooms. When we opened the door to each room we were overpowered with the smell of must and stale cigarette smoke, despite having booked a non smoking room. The staff person on duty was very helpful and we ended up in a room with a hot tub. This was also called a suite, but it was a single room with no place to sit. However the tub was nice, the room had no unpleasant aroma, and the hotel made an exception to their policy of no pets in the spa suite, once I promised not to let my dog in the tub.

The helpfulness of the staff did rescue what might have been an intolerable stay, but the hotel has a shabby feeling, and we ended up cutting our three night vacation down to two nights. The shower was lukewarm, but when I asked them to turn up the water temperature, they did so. Unfortunately the pool heater was broken, so my wife did not use the pool.

The hotel breakfast is well below the standards of many hotels, but since it came "free" with the room, I can't complain.

Overall, we found the staff friendly and supportive, but we will not stay in this hotel again.

  • This TripAdvisor Member:
    • Liked — The spa was nice, once the water temperature was turned up
    • Disliked — Shabby hotel, the pool heater was broken, mediocre breakfast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doctor Rocket's Summary
Date of Stay: February 2007
Travelled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 50-64
Member since: 22 March 2006
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location (e.g., convenience, views)
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Check-in / front desk
Would I recommend this hotel to my best friend?
No way!
I do not recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older Travellers, Great pool scene, pet owners, Families with Small Children, Families with Teenagers, tourists
I selected this hotel as a top choice for:
Other
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Average price*: £93 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“horrible”

Best Western Kent Narrows Inn

19 Sep 2006
3/5 found this review helpful

I got stuck staying here for business for a few days and was much happier sleeping in my car. I had reserved a non smoking room and got what used to be a smoking room (or they just temporarily placed a no smoking sign in my room). The front desk girl wouldn't speak to me as she was too caught up in her "like, whatever" phone conversation to be bothered with doing her job. The carpet had not been cleaned in quite some time, let alone vacuumed. The dressers and shelves were covered in a good layer of dust. The sheets and blankets were stained and poorly washed. I had a couple of 6 and 8 legged visitors throughout my stay. The shower was luke warm at best. For the breakfast, it's fine if you want sugar or fat (fruit loops, breakfast cakes, bisquits and gravey, etc). The pool appeared to have not been cleaned in a very long time so I obviously bypassed that and attempted the fitness room which was a guest room converted into the gym. So, anyone over 5'7" bumps their head on the celing if you try running on the treadmill or doing the eliptical. The machines are also quite old and didn't work too well. I would definitely recommend spending the extra money to go to another hotel. A few of my coworkers also stuck here had the same experiences.

  • This TripAdvisor Member:
    • Liked — location, wireless internet
    • Disliked — filthyness, smell, rude staff, and the continuing list could be miles long.
    • Any tips/secrets for future travellers? — stay away from here!!!!!!!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
taffy2001's Summary
Date of Stay: September 2006
Travelled with: Business colleagues
Visit was for: Business
Age group: 25-34
Member since: 13 March 2006
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 3 of 5 stars Location (e.g., convenience, views)
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Check-in / front desk
    • 1 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
No way!
I do not recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older Travellers, Great pool scene, Families with Small Children, Families with Teenagers, tourists
I selected this hotel as a top choice for:
Business meeting / Event
Was this review helpful? Yes No
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Average price*: £93 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Good Bargain, Beautiful Views!”

Best Western Kent Narrows Inn

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4 of 5 stars
Maryland
28 Jul 2006
3/3 found this review helpful

We used this hotel for a block of rooms for our wedding on Kent Island. We found this hotel to have the most affordable rates in in the area. Other hotels, including the Hilton across the street, have much higher prices. We blocked about 40 rooms at this hotel. We stayed on the fourth floor, which has an amazing view! Request the fourth floor if you can, and request a room with a view of the water. The rooms were standard, appeared clean, although some had a hint of an upleasant smell. The pool area was nice, although it had a bit too much chlorine! The area around the pool can get a bit slippery! The breakfast was good, and had a wide variety. This hotel is close to the water, shopping outlets, wedding venues on Kent Island and the Bay Bridge.

  • This TripAdvisor Member:
    • Liked — View, location to wedding venue and restaurants
    • Disliked — wish it had an outdoor pool, some rooms had unpleasant smell
    • Any tips/secrets for future travellers? — 4th floor view can't be beat!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mrgale's Summary
Date of Stay: June 2006
Travelled with: Large group or tour
Visit was for: Personal event (wedding, ...)
Age group: 25-34
Member since: 01 October 2005
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location (e.g., convenience, views)
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Check-in / front desk
    • 4 of 5 stars Service
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
Young Singles, A romantic getaway, Girlfriend getaway, Older Travellers, pet owners, Families with Small Children, tourists
I do not recommend this hotel for:
An Amazing Honeymoon, People with disabilities, Great pool scene, Families with Teenagers
I selected this hotel as a top choice for:
Beach / Sun, Business meeting / Event, Outdoor / Adventure, Great food / Wine, Shopping, Golf
Was this review helpful? Yes No
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Average price*: £93 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Disappointing Best Western”

Best Western Kent Narrows Inn

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2 of 5 stars
Boston, Massachusetts
17 Jul 2006
5/6 found this review helpful

At first, we were very impressed with the hotel. The woman at the front desk seemed very kind and helpful. The pool looked nice and there was free breakfast. The room seemed clean when we first walked in, but we later found many problems. First off, only one of lights worked. It ended up being that the rest needed new bulbs. Then, we found that there was only one towel. To top it off, there was a refridgerator that we later found was broken. We put some food in, and after about an hour water started leaking and all of our food got all wet and was no longer edible. When we called the front desk to report the problems, they seemed very annoyed.

The last day when we checked out, there was a different employee working at the front desk that was very unkind and unhelpful. She got our rate wrong, and she was just very unfriendly, treating us like we did not belong there. Overall, I was very disappointed and will not be staying here again, if I return I will be staying at the much nicer looking Hilton across the street.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
amac2233's Summary
Date of Stay: July 2006
Member since: 17 July 2006
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
I recommend this hotel for:
Young Singles
I do not recommend this hotel for:
An Amazing Honeymoon, People with disabilities, Great pool scene, Families with Teenagers
Was this review helpful? Yes No
Check Rates
Average price*: £93 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Good for exploring”

Best Western Kent Narrows Inn

7 Jun 2006
6/6 found this review helpful

We stayed at the BW Grasonville on Kent Narrows Island for 4 days in early April. It's a good location for exploring the Eastern Maryland shore of the Chesapeake Bay.
Less than an hour's drive south east from Baltimore (45 miles) the hotel is next to R-50 and ideal for antique shopping at nearby Stevensville or modern shopping at Prime Outlets (both 5 miles away).

A nice Best Western, we found the staff friendly and helpful (lobby open 24-hours plus free coffee!). Also, the complimentary breakfast with free newspapers is a bonus.

The rooms are basic but clean, all with microwave and refrigerator, although our bathroom was quite small. Get a bayview room - little to see, but at night it's quiet as it's not facing the freeway. Good restaurants within a few minutes walk - try the crabcakes at the lively Harris Crab House nearby.

Overall we enjoyed our stay. If you're on a budget (booked a double room for less than $90 on the web) and want to stay somewhere quiet but safe, away from city centres, the hotel is just right. Also, the heated pool is open until 9pm, so perfect after a long day in the car, especially for my bored 5 year-old daughter!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
This TripAdvisor Member's Summary
Date of Stay: April 2006
Member since: 23 August 2004
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
I recommend this hotel for:
Older Travellers, Families with Small Children
I do not recommend this hotel for:
An Amazing Honeymoon, People with disabilities, Great pool scene, Families with Teenagers
Was this review helpful? Yes No
Check Rates
Average price*: £93 (year-round)
Call now to book: 1-800-733-5916 from Orbitz

Reviews of Best Western Kent Narrows Inn

( 8-12 of 13 )
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Best Western Kent Narrows Inn Also Known As

Address: 3101 Main Street, (formerly Comfort Inn Kent Narrows), Grasonville, MD 21638