This was perhaps the highest star rated hotel in Hagerstown, but it was nothing special.

The fron desk person was extremely friendly and helpful on checkin. There was a free breakfast buffet included with the room but it wasn't anything to write home about.

The room was adequate and clean.

There was no indoor pool, and lower star-rated hotels in the area do have pools.

I stayed at another Sheraton years ago and said never again, but this hotel changed my mind. Scrupulously clean and the bed was the best I've ever had in a hotel. Had a small problem with a freezing room on arrival. After an hour with the heater on, it was still cold, so I was given another room. One more small problem was that there were no direction signs in the hallways, so corridor-wandering was an all-to-frequent pastime. Friendly staff , especially the morning crew. I'll definitely return.

We were traveling with children from Buffalo NY to Virginia Beach. We stayed here overnight as a way to break up the trip. The room was fine, the service good. The location is convenient to the highway. The continental breakfast was pretty good. We sat in a booth, had cereal, fruit, etc.
We stayed on a Sunday night and it was not too busy.

I stayed at this hotel in the beginning of April 2007. I was on a cross-country drive and was just looking for a place to sleep for the night. Overall I was very satisfied with my stay. The check-in process was efficient and parking was plentiful. The public areas of the property seemed very clean. The room itself was immaculate. It did not smell and the carpet was not stained. The check-out process was also efficient.

If I ever find myself in Hagerstown, MD again I will stay at this property.