We recently spent 4 nights at this hotel and couldn't have had a better experience. The suite was perfect for our family of 6 with 2 BR/ 2 BA, a queen sleeper sofa and full kitchen. It was spotless and very nicely decorated. At $119 a night it was also a terrific bargain.
The breakfast was more than adequate with some of the best scrambled eggs I've had anywhere. Though it officially ended at 9:30, the servers continued to replenish the food as much as 20 minutes past that time as long as people continued to arrive looking for food. I've usually experienced the opposite, where the food begins to disappear as the deadline approaches and is no where to be found even a minute past.
Every staff member I had dealings with was extremely friendly, knowledgeable and helpful. They even allowed us to store our car-top carrier in an unused conference room for several days so we wouldn't have problems fitting our van into low-clearance parking garages. It took about 20 minutes to get to the nearest t-station and approximately 40 minutes more to get into the heart of the city. Being closer would've been nice, but Burlington was a very nice area and well situated to Lexington and Concord.
What impressed me most about this particular hotel was the way they reacted when my daughter got sick during the night and vomited on the floor. I called to inform the front desk the next morning, expecting a less-than-enthusiastic response, but all I got was concern for my daughter's well-being. They immediately sent someone to evaluate what would be needed to clean it up and again, she showed no sign of disgust or irritation...only compassion. I know how little I enjoy cleaning up such messes, let alone one created by a total stranger, but the hotel staff could not have been more gracious.
We didn't spend enough time at the hotel to check out the pool or the fitness center, but I would reccommend it without reservation based of the quality of the room and the professionalism of the staff.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
Girlfriend getaway, People with disabilities, Older Travellers, Families with Small Children, Families with Teenagers, tourists
I do not recommend this hotel for:
Young Singles
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites