I was very pleased with this place. We had a room with 2 queen beds and an outdoor deck which was nicely appointed with modern clean sling deck furniture overlooking a beautiful oriental rock garden, soothing sound and sight of a pond. It had a nice high asian style wall separating it from the next room's deck. I found the deck and grounds to be a destination in itself. The deck was great to contemplate the gardens, let the kids nap/sleep, or have dinner on. The grounds as previously cited are gorgeous, and create an oasis type feeling, screening parts of the complex from each other. There is a great Rainbow Playsystems playground area for the kids (I wish it had a little much under it for safety), new and well maintained. All over the grounds are plenty of tables, chairs and umbrellas, grills, well placed so the guests are not in each others faces. Kids loved following the paths all around.
Rooms were very clean, carpet in the room was new and bathroom had been updated with new limeston tile and countertops. Housekeeping was very good, went the extra mile with tidying up, always had new towels, and chocolate on the pillows at night with turn down service was nice. Good quality soap, shampoo, etc. Decor was fine, a collection of older pictures with nice odds and ends that had personality (i.e.a sandpiper, a lovely cobalt blue glass bowl). It lent personality to the room, although perhaps not decorator perfect. But I find cookie cutter chain hotel decor boring.
The pool area was lovely, waterfall cascading down into the pool, also well landscaped, with a cabana for drinks and light fare. We used it at night, well lite and there was a hot tub too. Very serene, and prettier than the oceanside pool at the Wequassett down the road (though no life guard).
I wish there was a pedestrian path leading to the registration area, you had to be careful with the narrow entry way and for some reason there were tons of older careless drivers when we were there, but it was a short way.
All the people I enountered at the desk were helpful and truly seemed to enjoy helping you find whatever you were looking for. They also cheerfully delt with a few cranky types with unflappable kindness.
A nice stay - the only thing that would improve this property would be a waterfront site and direct beach access, but I don't generally seek those sites because of price and then the kids want to be on the beach all the time. The Cape in general required a lot more driving than I anticipated. I found downtown Chatham to be a hassle with pedestrians jaywalking all over the place, but it was charming New England.






Value
Cleanliness
Business service (e.g., internet access)
Location (e.g., convenience, views)
Business service (e.g., internet access)




