We have been staying at the CBI for a long weekend in the off season for 3 years running and will continue to do so. Many of the complaints about high rates and crowds do not apply in the winter and early Spring, and while you won't get the same use of the beach and pool, a winter visit will provide plenty of old fashioned charm, hospitality, and great views.
We travel with a toddler son so the cottage rooms are ideal. Also, after a visit several years ago with a less-than-impressive room in the Main Inn, I am very willing to suffer the longer walks for the fresh decor and space offered by the cottage accomodations.
Yes, there are shortcomings and this year, the management change did seem to add a bit of confusion to the process (you can no longer reserve a specific cottage building, rates are up and not always up-to-date on their website) ....but the new spa is absolutely gorgeous and services are very good - and I haven't even seen the outdoor space that was just completed over the summer! A few years ago, the poor masseuses had to work out of empty hotel rooms near the main inn - not exactly cozy or pampering for the guest. The locker room is well appointed and the waiting area is calm and restful - Tall men be warned: husband found the robes a little small to wear in the common areas.
Even in winter, there are family and kid's activities like a scavenger hunt or guided nature walk. The shops in town are all having sales and restaurants are surprisingly lively (make reservations on the wekends).
Our cottage room had a King bed, spotless pack & play, gas fireplace, sm frige (great for toddler snacks and milk), pretty views over the golf course, and parking just several steps from the front door. A big window seat, dining table, nice built ins and seaside/country decor complete the picture. The linens are nice and the heating /AC system responsive and efficient. Baths are small and rather utilitarian but adequate and, in cottage rooms, there is a large vanity are around the sink for plenty of storage. A big closet could hold a week's worth of clothes and suitcases. Be aware that the cottages are a good walk from the main inn and (some) from the spa - they feel, at least in winter, like independent rental accomodations so if you are looking for a pampered "inn" experience - they may not be for you.
The main inn offers afternoon cookies and and cider in the living room, board games in the library, a roaring (gas) fire, and free morning coffee/tea. The restaurants are good but the main dining room is overpriced - try the elegant tavern for good food and competitive prices.
We have had some small snafus over the years: the promised DVD player missing, late set up of the pack-n-play, a not too spotless bathroom... But all concerns have always been addressed in a cheerful and timely manner. We even received a letter of apology from management in the case of the housekeeping oversight.
Knowing the property as we do, I don't think I would shell out thousands of dollars per night for the summer high season - but maybe when our little one is old enough for the all-day kid camps I will feel differently.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Would I recommend this hotel to my best friend?
Most likely
I recommend this hotel for:
An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, Older Travellers, Families with Small Children, Families with Teenagers, tourists
I do not recommend this hotel for:
Young Singles
I selected this hotel as a top choice for:
Other