Our family has been going to Clancy's on our yearly Cape vacation ever since I can remember. I look forward to it all year. We haven't taken a Cape vacation in two years and were excited to return. When we pulled into the parking lot at 5:30 it was practically empty. This should have been our first sign that something was wrong. We walked in and there were groups of waiters and waitresses standing around with nothing to do. Our party of five was seated right away.. which anywhere else would be considered great service.. but usually there is a line out the door, so this should have been our second sign. Once we received the menus we realized why it was empty.. it is a completely new menu and the prices have gone WAY up. I usually order the Clancy's Cod which was always fantastic. Previously listed at $13 I was shocked to see it listed for $19! I was annoyed but prepared to pay the extra amount in the hopes that the quality would somehow be better than it was before to justify the increase. However, if the prices weren't bad enough, they have taken Clancy's Chicken off the menu entirely! The meal my family goes there for! We had even called ahead to make sure they still had it when we heard they were under new management and they told us yes! My family couldn't find anything else on the menu they wanted to try, and when we asked the waitress about the mix-up, she said they took it off the menu but they had the ingredients so they could try to make it for us. Not worth the risk for the price they would charge. We finished our drinks and left without eating. Why fix something that isn't broken!? The old Clancy's was a goldmine and whoever took over is successfully running the business into the ground at this rate. We ended up going to Chapin's , the restaurant that replaced the Clancy's on Lower County Rd, and it was amazing all around! Great service, great food, and great prices.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
6 August 2012
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We made every attempt to make your party happy. You are correct that we no longer have the Clancy's Chicken on the menu, but your server did offer to get the meal for you. Our cod price is higher than the previous owner because we use fresh (delivered daily) seafood - not frozen.
It is unfortunate that you chose to take out your frustrations on your server. She did not write the menu - and then to argue about paying for your drinks. You enjoyed Chapins on Lower County Rd, which is a good fried seafood beach bar. Everything they have, we have. They certainly didn't have the Clancy's chicken you were looking for either.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC