Almost would have been a perfect review until I unpacked at home...newly purchased clothes stolen from suitcase while it was in the room on wednesday 8/3/11 (Room #26)
The Good: Beach access, beach chairs, friendly owner, lovely grounds, clean rooms, very friendly cleaning staff whom we tipped $35 for a 4 day stay, only 2 of which we had them clean up for us -everything we thought we wanted ...
The Bad: When we got to our room at 3:00pm, after being told we could not check in earlier it was easily 110 degrees and only had one small a/c in the 2nd bedroom. When I went to the manager/owner to ask why it was so hot and what we could do she said that no one had turned on the a/c for days while it was empty (contradicting our earlier attempt to check in early ) and gave us a cheap old fan to help cool off the room. We used that fan to blow the a/c from the other br however this was not much use for the first entire day- it took a long time to cool off with only one a/c. This is room #26 which is located between the lobby entrance and a bulkhead. It looks like the only one that does not have an a/c because of that bulkhead. Also no breakfast, coffee was blah, tiny cups and not available until 8:00am, very few towels, no towel racks in bathroom to hang wet towels to re-use, or bathing suits, pool overrun by kids and chaos, someone turned temp up too high, not refreshing anyway. Seaweed galore in beach water on first 2 says, not as bad last 2 days
The UGLY: Bought a lovely blouse at a shop nearby, only to find it missing from my bag when i unpacked at home. Purchased tuesday night 8/2/11, must have been stolen wednesday 8/3/11 by maid "cleaning up" while we were out, because we didn't have the maid service on thursday as we were packing to check-out by 11:00am that day. This is very disappointing as it was a one of a kind blouse, the only one in my size and not something i can call an re-order. Calls to manager regarding this have not been returned as of 8/6/11... otherwise we might have gone back there again. The place right next door looks better, except they do not have beach lounge chairs...they do have a beach side bar and food to order and a bigger, nicer pool.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
26 August 2011
Upon reading this review we spoke to the cleaning staff and have contacted this individual and left a message. Although we have not yet received a return call to investigate the matter.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC