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Four Points by Sheraton Eastham Cape Cod: Traveller Reviews

Call now to book: 1-800-733-5916 from Orbitz
TripAdvisor Traveller Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 40 reviews
40 Reviews
5.0 of 5 stars
4
4.0 of 5 stars
14
3.0 of 5 stars
10
2.0 of 5 stars
8
1.0 of 5 stars
4
TripAdvisor Popularity Index:
  • Measures overall traveller satisfaction based on ratings, reviews and other sources.
#5 of 10 hotels in Eastham
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  • Hotel class: 3 of 5
  • Rooms: 107
Description: Low-rise Hotel located on the highway, at gateway to National Seashore Park. This description is based on information provided by the hotel.
Address:
Route 6
Eastham, MA 02642
Check Rates: £123 ($246) Avg. Price
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TripAdvisor Traveller Reviews

Reviews of Four Points by Sheraton Eastham Cape Cod

( 8-12 of 40 )
“OK for a Cape Cod hotel, but not great in general”

Four Points by Sheraton Eastham Cape Cod

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2 of 5 stars
Marietta, Georgia
19 Sep 2007
2/2 found this review helpful

If you've ever stayed on Cape Cod, you are well aware that unless you want to dish out $450/night, your choice of nicer properties is basically non-existant. The hotels know they have a captured market, so this allows them to charge inflated prices for relatively cruddy rooms/accomodations. Most of these locations are independent motels of some nature, but a few do present the moniker of a known brand...

...which brings me to the review of the Four Points Sheraton. Its obvious that Sheraton has little to do with running this property, because I'd hope it would be in better shape.

I'll cover a few of the positive points first. The staff, while typically short and often not very informative, were friendly and courteous, at the very least. Judy at the front desk was particularly nice, and was more 'talkative' than a couple other staff members. Although, all staff did have a tendency to ignore guests in favor of other tasks (when we first arrived at the hotel around 11:30, we waited with another guest for 5 minutes befor someone showed up at the desk).
The room, while far from impressive, was well accomodated, offering plenty of towels, ample sitting furniture, and a larger-than-expected fridge (4 foot model). The beds were comfortable enough, but not the best I've slept in. The size of the room and bathroom were also quite ample. The flat panel HD TV was a nice addition, but we didn't watch much TV anyway.
Unlike a vast majority of hotels and B&B's on the Cape, the Four Points does not require a multi-night booking during 'peak' season (May - Sept.). So, even with the $250-350/night charge, it still could register as 'cheap' on the Cape.
The hotel does have two pools...and indoor and an outdoor. The outdoor looked typical, but nice. We did not see the indoor, but heard some people complaining that the area was not well kept.
Finally, a bill was slid under our door when before we woke up

Now, for a few negatives.
- Check-in was less than accomodating. Arrived at 11:30, asked about an early check in, told no rooms were available (hard to believe, since check-out is at 11...). Came back at 4 (an hour after the 3 o'clock check-in time), and had to wait 10 minutes so they could check to see if our room was ready (??).
- The bed linens were stained in a number of places. Sadly we did not notice this til we woke up.
- The hallways are absolutely gross. Dank, dingy, dirty carpets with the overwhelming smell of chlorine (note: our room was an outside-facing room, yet the hall still smelled like the pool), as well as very low lighting. More of a bad motel feel to it.
- The room, itself, was not all that clean and it was very outdated. We found some cough drops strewn about near a chair, the toilet seat had waterspots all over it, and the tub had some mold/mildem in the corners and grouting. There was also a watermark left by a cup or mug on one of the counters...it wasn't permanant either. Just little things that let you know the cleaning staff basically change the sheets and move on to the next room.
- The hotel is a hotel, but its set up more like a motel, since there's no way to reach the guest rooms from the lobby, unless you cut through the pool area.
- The AC in the room was horrid. We got in the room, and it was very hot, since the AC wasn't on. We turned it on, and an hour later, it was still as hot as it was before it was on. We left, came back later that night, and the room was cooler, but still a little humid.
- The location of the hotel, while not hard to find, is only convenient if you plan on spending your time on the beach (its only a 2 minute drive from the Cape Cod Nat'l Seashore). Otherwise, Eastham isn't really near any of the typical Cape tourist areas (Hyannis, Provincetown, etc.). And because the hotel is only two stories and right next to the major state highway on the Cape, don't expect any nice views.

So, in short, the hotel is a 'better' Cape Cod hotel in a few different areas, but don't expect to be blown away by it either. Still, for the $300 average charge per night, the value is down in the dumps.

  • This TripAdvisor Member:
    • Liked — No multi-night requirement, close to beach
    • Disliked — Typical Cape Cod hotel...old, dingy, outdated
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EQ3282's Summary
Date of Stay: August 2007
Travelled with: Spouse / significant other
Visit was for: Personal event (wedding, ...)
Age group: 25-34
Member since: 01 January 2007
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Location (e.g., convenience, views)
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Check-in / front desk
    • 3 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Probably not
I recommend this hotel for:
Young Singles
I do not recommend this hotel for:
An Amazing Honeymoon, A romantic getaway, People with disabilities, Older Travellers, Great pool scene
I selected this hotel as a top choice for:
Beach / Sun, Business meeting / Event
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Average price*: £123 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Loved it”

Four Points by Sheraton Eastham Cape Cod

6 Sep 2007
1/1 found this review helpful

Stayed for 3 days in August 07 and wished we could have stayed longer. Check in staff very friendly and welcoming and room was big and clean. Indoor and outdoor pools and par 3 golf course. Nice mix of older people and families. We are over 50 but dont mind kids. About a 10 minute walk to the restaurants of Main St. We are planning to go back next year for a week. The hotel is a little "tired" but there is a very relaxing and friendly athmosphere which puts you in vacation mood.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jdm8109's Summary
Date of Stay: August 2007
Member since: 03 April 2006
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Average price*: £123 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Very nice experience.”

Four Points by Sheraton Eastham Cape Cod

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4 of 5 stars
Connecticut
4 Sep 2007
1/1 found this review helpful

Nothing fancy but a clean comfortable hotel. We took an outside facing room (not poolside) as recommended here, and the room was nice sized and the beds clean. The location is great, and most of the staff was very friendly. No complaints overall.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
shlooza1's Summary
Date of Stay: August 2007
Travelled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 25-34
Member since: 04 September 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location (e.g., convenience, views)
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check-in / front desk
    • 4 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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Average price*: £123 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“have stayed here several times”

Four Points by Sheraton Eastham Cape Cod

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3 of 5 stars
long island
2 Sep 2007
2/2 found this review helpful

We just returned home from our yearly visit to the Cape. I have stayed at here at least a dozen or so times. The front desk staff is friendly but it is true that you are left to really do your own research on where and what to do. I recommend the visitor center down the street. The dining staff (we do breakfast at the hotel) is also good but I am not pleased with housekeeping and feel it has gone downhill especially the last 2-3 years despite the renovations that have been done. Come armed with windex and paper towells if you are expecting what you paid for. Annoyed since it should be Sheraton standards but besides a little clean up needed the rooms are quite nice.

We used to stay in the pool side rooms thinking it was more fun for the kids. Nope, did the other rooms this year and they are much bigger. If you do not mind a quick walk up a short staircase request upstairs as you will not get parking lot noise although it really is quite quiet. Also fits a cot comfortably in that room if you need.

The indoor pool is nice but there are no lifeguards and nobody from the hotel ever seems to chk in. It is a little upsetting to see 4 and 5 year olds hanging out for lengthy periods of time in the adult only hot tub, but personally that only concerns me for safety reasons. There are signs giving the pool rules but since the staff forgets there is anyone there alot of parents don't care.

The buffet breakfast is a great way to start the day and will take you strait through lunch, has a small but great workout room and an arcade right next to it.

Great location to everywhere!

  • This TripAdvisor Member:
    • Liked — amenities in comparison toothers in area
    • Disliked — cleanliness
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
shamrock98's Summary
Date of Stay: August 2007
Travelled with: Family with young children
Visit was for: Quality time with family
Age group: 35-49
Member since: 02 September 2007
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Location (e.g., convenience, views)
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Check-in / front desk
    • 3 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Most likely
I recommend this hotel for:
A romantic getaway, Girlfriend getaway, Families with Small Children, Families with Teenagers, tourists
I do not recommend this hotel for:
People with disabilities, Great pool scene
I selected this hotel as a top choice for:
Beach / Sun, Outdoor / Adventure, Great food / Wine
Was this review helpful? Yes No
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Average price*: £123 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“a glorified motel”

Four Points by Sheraton Eastham Cape Cod

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2 of 5 stars
Cambridge, MA
23 Aug 2007
2/3 found this review helpful

I was very surprised to find the Sheraton brand attached to this place. It is basically a glorified motel. Service was a problem here, both because the place is severely understaffed and also because the employees just have a bad attitude. Most of the rooms face the pool, which is a problem because they do not enforce the "no kids after 9" rule that is advertised in the information booklet in the room.
The room was spacious and comfortable enough but not particularly clean. Also, our pool-facing room was dark and therefore quite depressing. (The pool is entirely indoors.)
Finding spacious, luxurious accomodation can be a real problem in this part of the Cape but I really believe you'd be better off at a charming bed-and-breakfast.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Asianist's Summary
Date of Stay: June 2007
Member since: 23 August 2007
  • My ratings for this hotel are:
    • 2 of 5 stars Value
Was this review helpful? Yes No
Check Rates
Average price*: £123 (year-round)
Call now to book: 1-800-733-5916 from Orbitz

Reviews of Four Points by Sheraton Eastham Cape Cod

( 8-12 of 40 )
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Four Points by Sheraton Eastham Cape Cod Address

Route 6, Eastham, MA 02642