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Howard Johnson Express Inn: Traveller Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveller Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3 of 5 stars 18 Reviews
5.0 of 5 stars
9
4.0 of 5 stars
1
3.0 of 5 stars
0
2.0 of 5 stars
3
1.0 of 5 stars
5
TripAdvisor Popularity Index:
  • Measures overall traveller satisfaction based on ratings, reviews and other sources.
#5 of 8 hotels in Hadley
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  • Hotel class: 3 of 5
  • Rooms: 100
  • Address: 401 Russell Street/I-91, I-91 Ex 19 & Rt-9 Hadley, MA 01035
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: Three-story Motor Lodge located 1-1/2 miles from downtown Amherst & 40 miles from Bradley Int'l Airport (Hartford, CT). This description is based on information provided by the hotel.
Business Centre Fitness Centre No Free High-Speed Internet Free Parking Pets Allowed No Restaurant No Room Service Swimming Pool
Check Rates: £76 ($130) Avg. Price
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TripAdvisor Traveller Reviews

Reviews of Howard Johnson Express Inn

( 6-10 of 18 )
“Rundown, shabby hotel with poor service!”

Howard Johnson Express Inn

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1 of 5 stars
Boston, Massachusetts
22 Feb 2008
1/1 found this review helpful

This place sits in a prime location and could be a nice place. It has been there since before I was in high school and has always held the same standards, a rundown, shabby old hotel that needs a serious upgrade and renovations. The place looks nasty from the outside and it used to have a Howard Johnsons restaurant attached to it, but that is no longer. It is surrounded by brand new hotels in fact one across the street is a Holiday Inn Express and outshines this place. The spot is a haven for local college students from the 5 colleges to frequent and party and do who knows what. Don't let the cheap prices fool you, this place is not even worth that price. The rooms are rundown, the linens are old and the bathrooms are falling apart. Even the hallways and the lobby are beat up. Skip this place and pick one of the 20 other hotels in the area that are a bit more expensive but worth it.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lip89's Summary
Date of Stay: April 2004
Travelled with: Spouse / significant other
Visit was for: Other
Age group: 35-49
Member since: 25 April 2003
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Location (e.g., convenience, views)
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Check-in / front desk
    • 1 of 5 stars Service
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Average price*: £76 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Not even a dog should stay here”

Howard Johnson Express Inn

9 Oct 2007

Stayed 3 days because there were no other options of where to stay on short notice - reserved a room here a month prior to the date of arrival. The carpet was so stained and moldy that I would never think of walking on it barefoot; the furniture was the same way and gave pause to sitting directly on the material coverings. The room was not vacuumed, bathroom was not washed, waste paper containers never emptied in the 3 days there. They only changed the towels and remade beds. This used to be a nice and convenient place but has gone downhill in the past few years. Major rennovations are needed beside proper maintenance. They put a permanent safe in the room and charge you per dium for it whether you use it or not; they charge $20/night for a dog - I would not have my dog step directly on the carpeting as it was worse than any place outdoors that the dog would step. We complained but it did not matter as they know that all rooms locally were filled.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
auntimarl's Summary
Date of Stay: October 2007
Member since: 09 October 2007
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Average price*: £76 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Great hotel and location”

Howard Johnson Express Inn

18 Aug 2007

Myself and my partner have just come back from a week at this hotel for a family wedding,here is a quick run down of how we found the hotel.
The room was large, 2 double beds, lge tv,fridge,microwave,air con,electronic room safe(charge),2 chairs and a table, overhead shower in bath,lots of room to spread out, very comfortable beds.
The staff were very friendly and keen to help with any questions.

The outdoor pool and sunbathing area was great, if you get a room with a balcony or veranda it is easier to get to the pool as we were up on the fifth floor and it was quite a trek.

This hotel is in a great area on a main road with shopping and restaurants right nearby (walmart etc) try applebees diner,its fantastic!

We had no problems at all with this hotel, the only thing we seemed to find was the housekeeping could be looked at a bit more,having worked at travelodge I expected the sheets of our bed to be changed once during our one week stay but only the top sheet was not the bottom(believe me in that heat u need it changed!) I asked for a sheet at reception and changed it myself,also we noticed our toilet was gettin a bit smelly, so think they could improve a bit in these areas.

This hotel is in a great area, it was my 1st time in America and this made it so comfortable,relaxed and safe.

We will stay again in the future!

  • This TripAdvisor Member:
    • Liked — its location and quality of room
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tuscan159's Summary
Date of Stay: August 2007
Travelled with: Spouse / significant other
Visit was for: Personal event (wedding, ...)
Age group: 25-34
Member since: 20 February 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location (e.g., convenience, views)
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
Young Singles, Girlfriend getaway, People with disabilities, Older Travellers, Great pool scene, pet owners, Families with Small Children, Families with Teenagers, tourists
I selected this hotel as a top choice for:
Shopping
Was this review helpful? Yes No
Check Rates
Average price*: £76 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Needs Heavy Renovations”

Howard Johnson Express Inn

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1 of 5 stars
Ithaca NY
13 Aug 2007

This hotel is really in need of renovations - the room we stayed in was really dirty and windows were slimy. We were also given a smoking room, which added to the insult. The breakfast was okay, but the breakfast room has only three tables, so peoples had to stand around while eating - not pleasant. I stayed three weeks before at Holiday Inn Express across the street. What a difference!

  • This TripAdvisor Member:
    • Liked — Close to Amherst College
    • Disliked — Dirty rooms
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sledet's Summary
Date of Stay: August 2007
Travelled with: Family with young children
Age group: 35-49
Member since: 13 August 2007
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 4 of 5 stars Location (e.g., convenience, views)
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Check-in / front desk
    • 2 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
No way!
I recommend this hotel for:
Young Singles, Girlfriend getaway, People with disabilities, Older Travellers, Great pool scene, pet owners, Families with Small Children, Families with Teenagers, tourists
I do not recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older Travellers, Great pool scene, Families with Small Children, Families with Teenagers, tourists
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: £76 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Filthy”

Howard Johnson Express Inn

2 Aug 2007

This hotel has really gone downhill. I just returned from the place and my room upon check-in was filthy. Light bulbs were out, the carpeting was sticky, there was sticky stuff on the a/c, the mattresses were dirty. I checked out a few more rooms--the staff was nice and patient--and all were really filthy. The garbage cans in the bathroom were sticky and dirty, the towels were paper thin and the room smelled. I stayed in a dog friendly room, smoking allowed. Maybe the non-smoking rooms were better. But I would recommend dog lovers leave their dogs home and stay somewhere else. This practically ruined my vacation up in NOrthampton. The continental breakfast was also awful. There is no one cleaning up after everyone, the bagels were old and stale, no muffins by the end of the week, bad coffee, bad o.j. You will be fooled by the nice lobby. This place used to be nice. Don't know what happened. Seedy characters in the smoking rooms as well. Altogether filthy.

  • This TripAdvisor Member:
    • Liked — It takes dogs.
    • Disliked — Absolutely filthy rooms. And I checked about 4 of them before choosing the least filthy one.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DogloverNewYork_NY's Summary
Date of Stay: July 2007
Travelled with: Solo traveler
Visit was for: Hobbies / interest / culture
Age group: 50-64
Member since: 02 August 2007
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 1 of 5 stars Rooms
    • 4 of 5 stars Location (e.g., convenience, views)
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Check-in / front desk
    • 4 of 5 stars Service
Would I recommend this hotel to my best friend?
No way!
I recommend this hotel for:
Young Singles, Girlfriend getaway, People with disabilities, Older Travellers, Great pool scene, pet owners, Families with Small Children, Families with Teenagers, tourists
I do not recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older Travellers, Great pool scene, pet owners, Families with Small Children, Families with Teenagers, tourists
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Shopping, Concerts / Music festival
Was this review helpful? Yes No
Check Rates
Average price*: £76 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Howard Johnson Express Inn

( 6-10 of 18 )
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Howard Johnson Express Inn Also Known As

Address: 401 Russell Street/I-91, I-91 Ex 19 & Rt-9, Hadley, MA 01035