Horrible experience! 2 double beds, both box springs broken so the whole bed sagged. The mattresses were sloping to one side. The bottom sheets were not fitted so they slid off continously. The mattresses and box springs had stains. We got in late at night, gotten undressed and *then* found out these problems after taking off the bedspread. We had been told earlier in the afternoon when we checked in that that motel was totally booked. When we complained in the morning, the mgr. complained I had not called her at 1:00 am so we could pack up everything and change rooms. That nobody complained before! I explained why we didn't follow it through so late but that she needed to know about the problems. She gave us $18 off the room to the total was $130 plus tax. Really a shame. They seem like nice people but it was a rip off. It *could* be such a nice small relatively inexpensive stop in the Berkshires (inexpensive relative to the area in season) but they are counting on people staying a short time, not complaining because it isn't worth it and going on to the next guests. Horrible experience.
- Also Known As:
- Americas Best Value Inn Lee Hotel
- Americas Best Value Inn Lee Hotel Lee
- Best Value Hotel Lee
- Official Description (provided by the hotel):
- Americas Best Value Inn Lee is located in the heart of Berkshires in charmingly beautiful Lee, Massachusetts. Lee is listed in the National Register of Historic places and takes great pride in its heritage and continuing history. Our hotel is positioned just two miles off of I-90 on Route 102. Lee offers several scenic sites such as Laural Lake, October Mountain State Forest, or the many rolling hills that provide the beautiful backdrop of our town. The local area supports a wide range of museums, art galleries, fine dining, skiing, hiking, bird watching, and golfing. This area is home to a growing population of important artists and galleries located in the heart of the Berkshires. Area attractions include Stockbridge (2 mi.), Prime Outlets Shopping (2.3 mi.), Jacob's Pillow (4.4 mi.), Norman Rockwell Museum (6.2 mi.), and Tanglewood (8.2 mi.). Americas Best Value Inn Lee offers 26 spacious guest rooms, including deluxe Jacuzzi rooms, with added amenities for your comfort. Start your day right with our free continental breakfast which includes bagels, donuts, orange juice, tea, and coffee. Relax in your guest room and take advantage of the free wireless high-speed Internet access, microwave, mini-fridge, hairdryer, and desk with lamp. At Americas Best Value Inn Lee, We've Got You Covered from the time you hit the road until your head hits the pillow. ... more less
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